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Steven Heck Location
Overbrook, KS, US
Steven Heck Work
Support Level 1 @ (November 2023 - Present)
Test Technician @ Freelance (July 2019 - November 2023)
Desktop Support Specialist @ (July 2018 - July 2019)
Lead Firmware Test Engineer @ (January 2012 - July 2018)
IT Helpdesk @ (February 2010 - December 2011)
Customer Care @ (January 2009 - February 2010)
Contract NOC Technician @ (October 2007 - April 2008)
Gunners Mate @ (August 1992 - September 1993)
Steven Heck Education
UC San Diego Extended Studies
Certificate Program (Embedded Systems Engineering)
2020-2021
Remington
NA (Computer information systems)
2002-2004
TAD Technical Institute
Electronics Technician
1994-1995
Steven Heck Skills
A+ Certified
Access
Active Directory
Cabling
Call Centers
Computer Hardware
Customer Satisfaction
Customer Service
Desktop Support
Document Management
Documentation
Electronics
Embedded Systems
Firmware
Firmware Testing
Hardware
Help Desk Support
Linux
Microsoft Office
Microsoft SQL Server
Network Administration
Networking
Problem Solving
Process Improvement
Product Development
Software Development
Software Documentation
Software Installation
Software Testing
System Administration
Team Leadership
Technical Support
Telecommunications
Testing
Troubleshooting
Unix
Visual Studio
VoIP
Windows
Windows 7
Windows XP
Wireless
Wireless Networking
XML
XP
Nature
Policies and Procedures
Cables
iDEN
WAN
Federal Agencies
Circuits
Bert
SQL
Design
Foley
Overland
Kansas City
Calls
Adobe Contribute
GPS
Management
Notation
Third Party
Gps Units
Code
Coordinate
System
Modular
Units
International
LinkedIn
Rollout
Sop
Community
Accounting
Diagnose
Resolve
Lec
In Home
Frame Relay
Commercial Real Estate
Net
Training Manuals
Alarm Systems
Group Projects
MySQL
Classroom
Promoting
C
Windows Vista
Programming
Pre Development
Hands on Training
Electricians
Location
Rights
Outages
Design Analysis
Electricity
CDMA
Delivery
HTML
Public Speaking
Detail Oriented
Languages
Staff Development
Database Design
International Network
Mapping Software
Wiring
Trains and Add Rails
Software
Navy
Revisions
TCP/IP
BMC Remedy
SDH
Internal Audit
Information Technology
VB.NET
Maintenance and Repair
Watches
QC
International Networks
NOC
Responsibility
Simple
Circuit
Chicago
Operations
Interfaces
Validity
Letters
Track It
Computer Networking
Google Groups
Walking
Stability
Garmin
Nortel
Work Ethic
Local Area Network
Interfacing
Sprint
Payments
Sprints
Finance
Monitors
Military Experience
Quality Control
Computer Information Systems
Training
VNC
Itg
Electrical Troubleshooting
PeopleSoft
Steven Heck Summary
Steven Heck, based in Overbrook, KS, US, is currently a Support Level 1 at OIT, LLC | OITVOIP. Steven Heck brings experience from previous roles at Freelance, Consolidated Communications, Digital Ally and QC Holdings. Steven Heck holds a 2020 - 2021 Certificate Program in Embedded Systems Engineering @ UC San Diego Extended Studies. With a robust skill set that includes A+ Certified, Access, Active Directory, Cabling, Call Centers and more. Steven Heck has 3 emails and 1 mobile phone numbers on RocketReach.
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