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Steven Haass Location
Düsseldorf, NRW, DE
Steven Haass Work
2025 -now Head of Customer Success @
2024 -2024 Senior Manager Process Excellence @
2023 -2024 Director Customer Success Management @
2019 -2023 Process Improvement International Lead @
2016 -2019 Senior Director Client Success, EMEA @
2015 -2016 Regional Director Client Services, DACH and Emerging Markets @
2014 -2015 Team Manager Client Services, Enterprise @
2013 -2014 Team Lead Client Services, DACH @
2012 -2013 Team Manager SMB Sales for Google, DACH @
2009 -2012 Team Leader Hotel Extranet and Product Support, EMEA @
2009 -2009 Hotel Extranet and Product Support Executive @
2007 -2008 Web Tool Support Specialist @
2007 -2007 Stand-In Team Leader WSC GLG Consumables Department @
2007 -2007 Back Office Super User WSC GLG Consumables Department @
2006 -2007 Customer Service Representative WSC GLG Consumables Department @
Steven Haass Education
Konrad Adenauer Gymnasium
GCE A levels (German, English and history)
1997-2005
Steven Haass Skills
Business-to-Business (B2B)
Project Management
Project Planning
Organizational Leadership
Workload Prioritization
Data Analysis
Problem solving
Delegation
Software as a Service (SaaS)
Robotic Process Automation (RPA)
Kommunikation
Ursachenorientierte Problemlösung
Strategisches Denken
Interpersonelle Fähigkeiten
Kundendienst-Management
Prozessautomatierung
Dienstleistungen
Analytische Fähigkeiten
Product Management
Team Leadership
Online Travel
Account Management
Tourism
Online Advertising
Team Management
Product Marketing
Product Development
Organization & prioritization skills
Process Optimization
Customer Service
Training
Management
Negotiation
Business Development
Process Improvement
Recruiting
CRM
Customer Satisfaction
Strategy
Program Management
Leadership
Human Resources
Analysis
Time Management
Team Building
Teamwork
Customer Experience
B2B
Customer Retention
Marketing
Marketing Strategy
Online Marketing
Coaching
Strategic Partnerships
Advertising
Sales Management
Computer Literate
Pricing
Hotels
Sales
Sales Operations
Employee Training
Call Centers
Telecommunications
Google Adwords
Competitive Analysis
Market Research
New Business Development
Services
Strategic Planning
Organization and Prioritization Skills
Inside Sales
Hotel Management
EMEA
Hospitality
Client Services
National Accounts
Steven Haass Summary
Steven Haass, based in Düsseldorf, NRW, DE, is currently a Head of Customer Success at chargecloud. Steven Haass brings experience from previous roles at The Stepstone Group, Talention and Indeed. Steven Haass holds a 1997 - 2005 GCE A levels in German, English and history @ Konrad Adenauer Gymnasium. With a robust skill set that includes Business-to-Business (B2B), Project Management, Project Planning, Organizational Leadership, Workload Prioritization and more. Steven Haass has 1 emails and 1 mobile phone numbers on RocketReach.
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