Steven Dick Email & Phone Number
Director, IT Operations and Support @ Catholic Health
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Steven Dick Location
- New York, United States
Steven Dick Work
- Director, IT Operations and Support @ (February 2022 - Present)
- Manager, End User and Site Support @ (July 2016 - June 2022)
- Site Director @ (November 2014 - May 2015)
- Director, Workforce Management and Technology @ (October 2010 - July 2013)
- Director, Call Center Operations and Workforce Management @ (August 2006 - October 2010)
- Director, Workforce Management @ Adelphia Communications (January 2001 - August 2006)
- Strategic Operations Manager @ (January 1996 - January 2001)
Steven Dick Education
- University at Buffalo
MBA (Business)
2003-2006 - University at Buffalo
BS (Biochemical Pharmacology)
1991-1996
Steven Dick Skills
- Leadership
- Customer Experience
- Team Building
- BPO
- Strategic Partnerships
- Call Center
- Broadband
- VoIP
- Account Management
- Sales
- Avaya
- Customer Retention
- Networking
- Forecasting
- Customer Satisfaction
- Troubleshooting
- Telecommunications
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Workforce Management
- Strategy
- IVR
- Direct Sales
- Operations Management
- Contact Centers
- Managed Services
- Program Management
- Cross Functional Team Leadership
- Training
- Product Management
- Telephony
- Enterprise Software
- Business Intelligence
- Technical Support
- Business Process Improvement
- Budgets
- Management
- Call Center Development
- Project Management
- Outsourcing
- Wireless
- Call Centers
- Service Delivery
- Integration
- CRM
- Analysis
- Performance Management
- Access
Steven Dick Summary
- Steven Dick, based in New York, United States, is currently a Director, IT Operations and Support at Catholic Health. Steven Dick brings experience from previous roles at Catholic Health, One Touch Direct and Time Warner Cable. Steven Dick holds a 2003 - 2006 MBA in Business @ University at Buffalo. With a robust skill set that includes Leadership, Customer Experience, Team Building, BPO, Strategic Partnerships and more. Steven Dick has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Catholic Health Employees
Cj Urlaub
Sr Vice President Strategic Growth and Partnerships
Buffalo, NY, US
Michael Galang
Sr. VP and Chief Information Officer
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Joyce Markiewicz
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Michael Osborne
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Rebecca McCormick-Boyle
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Kelli Putney
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Matthew Batt
Deputy General Counsel, Risk Management Officer
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Christine Kukelka
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Patricia O'Connor
Vice President, LTC Operations
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Meghan Aldrich
Hospital president
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Derek Drake
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Ashley Rudick
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