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Steven Denison Location
Nottingham, GB
Steven Denison Work
2024 -now VP of Customer Operations @
2021 -2024 Senior Director Customer Operations @
2020 -2021 Director Customer Operations @
2018 -2020 Director, Head of UK Operations @
2016 -2018 Director, Head of PPI @
2013 -2016 Senior Manager, Customer Fulfilment @
2008 -2013 Head of Operations Service Management @
2007 -2008 Operations Service Manager @
2001 -2007 Customer Relations Manager @
2000 -2001 Customer Relations Advisor @
Steven Denison Education
University of Warwick - Warwick Business School
Graduate Diploma in Applied Management (Business Administration and Management, General)
2014-2015
Steven Denison Skills
Service Management
Service Delivery
Outsourcing
Management
Call Center
Vendor Management
Contact Centers
Change Management
Stakeholder Management
Call Centers
Telecommunications
Project Delivery
IT Management
ITIL Certified
ITIL
Sla
Incident Management
Offshoring
Resource Management
Business Process Improvement
Customer Experience
Operations Management
Credit Cards
IT Service Management
Business Transformation
Process Management
ITIL Expert
Supplier Management
Relationship Management
Microsoft Word
Microsoft Excel
Customer Service
Marketing Strategy
Leadership
Sales
Public Relations
Business Process
Public Speaking
Process Improvement
Steven Denison Summary
Steven Denison, based in Nottingham, GB, is currently a VP of Customer Operations at Monzo Bank. Steven Denison brings experience from previous roles at Monzo Bank and Capital One. Steven Denison holds a 2014 - 2015 Graduate Diploma in Applied Management in Business Administration and Management, General @ University of Warwick - Warwick Business School. With a robust skill set that includes Service Management, Service Delivery, Outsourcing, Management, Call Center and more. Steven Denison has 1 emails on RocketReach.
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