Steven Denison Email & Phone Number
VP of Customer Operations @ Monzo
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Steven Denison Location
- Nottingham, GB
Steven Denison Work
- VP of Customer Operations @ (May 2024 - Present)
- Senior Director Customer Operations @ (July 2021 - May 2024)
- Director Customer Operations @ (May 2020 - July 2021)
- Director, Head of UK Operations @ (July 2018 - May 2020)
- Director, Head of PPI @ (September 2016 - July 2018)
- Senior Manager, Customer Fulfilment @ (June 2013 - September 2016)
- Head of Operations Service Management @ (December 2008 - June 2013)
- Operations Service Manager @ (April 2007 - December 2008)
- Customer Relations Manager @ (October 2001 - April 2007)
- Customer Relations Advisor @ (April 2000 - October 2001)
Steven Denison Education
- University of Warwick - Warwick Business School
Graduate Diploma in Applied Management (Business Administration and Management, General)
2014-2015
Steven Denison Skills
- Service Management
- Service Delivery
- Outsourcing
- Management
- Call Center
- Vendor Management
- Contact Centers
- Change Management
- Stakeholder Management
- Call Centers
- Telecommunications
- Project Delivery
- IT Management
- ITIL Certified
- ITIL
- Sla
- Incident Management
- Offshoring
- Resource Management
- Business Process Improvement
- Customer Experience
- Operations Management
- Credit Cards
- IT Service Management
- Business Transformation
- Process Management
- ITIL Expert
- Supplier Management
- Relationship Management
- Contact Center Management
- Fin Tech
- LLM & AI integration
- Operating Models
- P&L Management
- Microsoft Word
- Microsoft Excel
- Customer Service
- Marketing Strategy
- Leadership
- Sales
- Public Relations
- Business Process
- Public Speaking
- Process Improvement
Steven Denison Summary
- Steven Denison, based in Nottingham, GB, is currently a VP of Customer Operations at Monzo Bank. Steven Denison brings experience from previous roles at Monzo Bank and Capital One. Steven Denison holds a 2014 - 2015 Graduate Diploma in Applied Management in Business Administration and Management, General @ University of Warwick - Warwick Business School. With a robust skill set that includes Service Management, Service Delivery, Outsourcing, Management, Call Center and more. Steven Denison has 2 emails and 2 mobile phone numbers on RocketReach.
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