Steven Denison Email & Phone Number
VP of Customer Operations @ Monzo
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Steven Denison Location
- Nottingham, GB
Steven Denison Work
- 2024 - now VP of Customer Operations @
- 2021 - 2024 Senior Director Customer Operations @
- 2020 - 2021 Director Customer Operations @
- 2018 - 2020 Director, Head of UK Operations @
- 2016 - 2018 Director, Head of PPI @
- 2013 - 2016 Senior Manager, Customer Fulfilment @
- 2008 - 2013 Head of Operations Service Management @
- 2007 - 2008 Operations Service Manager @
- 2001 - 2007 Customer Relations Manager @
- 2000 - 2001 Customer Relations Advisor @
Steven Denison Education
- University of Warwick - Warwick Business School
Graduate Diploma in Applied Management (Business Administration and Management, General)
2014 - 2015
Steven Denison Skills
- Service Management
- Service Delivery
- Outsourcing
- Management
- Call Center
- Vendor Management
- Contact Centers
- Change Management
- Stakeholder Management
- Call Centers
- Telecommunications
- Project Delivery
- IT Management
- ITIL Certified
- ITIL
- Sla
- Incident Management
- Offshoring
- Resource Management
- Business Process Improvement
- Customer Experience
- Operations Management
- Credit Cards
- IT Service Management
- Business Transformation
- Process Management
- ITIL Expert
- Supplier Management
- Relationship Management
- Microsoft Word
- Microsoft Excel
- Customer Service
- Marketing Strategy
- Leadership
- Sales
- Public Relations
- Business Process
- Public Speaking
- Process Improvement
Steven Denison Summary
- Steven Denison, based in Nottingham, GB, is currently a VP of Customer Operations at Monzo Bank. Steven Denison brings experience from previous roles at Monzo Bank and Capital One. Steven Denison holds a 2014 - 2015 Graduate Diploma in Applied Management in Business Administration and Management, General @ University of Warwick - Warwick Business School. With a robust skill set that includes Service Management, Service Delivery, Outsourcing, Management, Call Center and more. Steven Denison has 3 emails and 1 mobile phone numbers on RocketReach.
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