2023 -2025 Executive Director, Enterprise Shared Services, Senior Lead Digital Product Manager @
2021 -2023 Group Director, Service Management Office @
2019 -2021 Group Manager, Process Assurance and Improvement @
2018 -2019 AVP, Change Manager and Service Recovery Manager, Technology Command Centre @
2012 -2017 Director, Service Operations @
2010 -2012 Manager, Incident Management Center @
2007 -2010 Problem Analysis Manager @
2005 -2007 Lead Systems Analyst, ITOC @
2000 -2005 WNBC, Manager of Information Technology @
Steven Collett Education
The Chubb Institute
Diploma (Technical Support)
1998-1999
Montclair State University
Some Coursework (Business Administration & Accounting)
1995-1998
Belleville High School
High School Diploma (General Studies)
1991-1995
Steven Collett Skills
Product Management
Scaled Agile Framework
Product Owner
Team Leadership
Cross-functional Team Leadership
IT Service Management
ITIL Certified
IT Strategy
IT Management
Process Improvement
Project Management
Program Management
Vendor Management
Integration
Service Delivery
Business Process Improvement
Incident Management
Change Management
Budgets
Business Analysis
Service Operations
Management
Troubleshooting
Disaster Recovery
Digital Media
System Administration
Visio
Television
Digital Asset Management
Leadership
Steven Collett Summary
Steven Collett, based in Denver, NC, US, is currently a Executive Director, Systems Support at CVS Health. Steven Collett brings experience from previous roles at LPL Financial, Wells Fargo and Truist. Steven Collett holds a 1998 - 1999 Diploma in Technical Support @ The Chubb Institute. With a robust skill set that includes Product Management, Scaled Agile Framework, Product Owner, Team Leadership, Cross-functional Team Leadership and more. Steven Collett has 3 emails and 2 mobile phone numbers on RocketReach.
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