2024 -2024 Client Display and Framework Testing, Apple Maps @
2015 -2022 Mac and iOS Support Manager, AppleCare @
2012 -2015 New Advisor Onboarding and Training Manager, AppleCare @
2014 -2014 Global Workforce Production Support Analyst @
2007 -2012 Media Services Support Manager, AppleCare @
2006 -2007 Apple Support Senior Advisor, AppleCare @
2006 -2006 Apple Support Advisor, AppleCare @
Steven Chea Education
The University of Texas at Austin
Bachelor of Science - BS (Radio-Television-Film)
1996-2000
Steven Chea Skills
Event Photography
Concert Photography
Sports Photography
Team Management
Photography
Lightroom
Photojournalism
Mac
Call Center Management
Performance Management
Social Media
Customer Satisfaction
iPhone
iPad
iWork
OS X
Social Media Marketing
Call Centers
Call Center
iPod
iPhoto
Keynote
Apple Certified
iLife
Mac OS
Multimedia
iOS
Video Editing
WordPress
Management
Apartments
Email Strategy
Business Travel
Ruby on Rails
Project Management
Technical Support
Photoshop
Team Leadership
Microsoft Office
Employee Relations
Leadership
Customer Experience
Travel Management
Training and Development
Daily Operations
Troubleshooting
Client Experience
Vendor Management
Customer Service Management
Microsoft Excel
Adobe Lightroom
Cross Functional Team Leadership
Training
Team Development
Customer Service
Problem Solving
Steven Chea Summary
Steven Chea, based in New York, NY, US, is currently a Retail ML Ops Manager, Retail Decision Automation at Apple. Steven Chea brings experience from previous roles at Apple. Steven Chea holds a 1996 - 2000 Bachelor of Science - BS in Radio-Television-Film @ The University of Texas at Austin. With a robust skill set that includes Event Photography, Concert Photography, Sports Photography, Team Management, Photography and more. Steven Chea has 4 emails and 4 mobile phone numbers on RocketReach.
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