Steven Belcher Email & Phone Number
Service Delivery Project Manager Supporting AT and T @ Insight Global
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Steven Belcher Location
- New Orleans, LA, US
Steven Belcher Work
- Service Delivery Project Manager Supporting AT and T @ (May 2023 - Present)
- Escalation and Quality Manager Avaya Professional Services Supporting Avaya @ (March 2019 - April 2023)
- Program Manager Global Accounts Supporting Avaya @ (January 2017 - March 2019)
- Chief Executive Officer and Owner @ Joe’s Collectible Music LLC (April 2018 - Present)
- Global Leader- Avaya Professional Services Escalations and Quality @ (January 2012 - January 2017)
- Critical Accounts Program Manager Avaya Corporate Quality @ (January 2006 - January 2012)
- U.S. National Services Training Manager @ (January 2002 - January 2006)
- Services Operations Manager and Customer Service Leader @ (January 1999 - January 2002)
- Technical Delivery Manager and Technical Project Manager @ (January 1992 - January 1999)
- Sales Account Executive @ (January 1986 - January 1992)
- Sales Account Executive and Sales Manager @ (January 1981 - January 1986)
Steven Belcher Education
- McNeese State University
MBA (Business)
1994-1999 - The University of Alabama
BA (Economics, Political Science)
1978-1980 - University of Montevallo
Economics
1976-1978
Steven Belcher Skills
- Project Delivery
- Continuous Improvement
- Account Management
- Business Strategy
- Telecommunications
- Managed Services
- VoIP
- Telephony
- Unified Communications
- Professional Services
- Contact Centers
- Strategy
- Program Management
- Project Management
- Business Process Improvement
- Customer Satisfaction
- SIP
- Call Centers
- Voice over IP (VoIP)
- Internet Protocol (IP)
- Session Initiation Protocol (SIP)
- IP
- Avaya
- Enterprise Software
- Avaya Technologies
- Avaya Products
- Leadership
- Coaching
- mentoring
- IT Training
- IVR
- Escalations Management
- executive briefings
- Curriculum Development
- Performance Metrics
- Quality Management
- Requirements Gathering
- Root Cause Analysis
- Software as a Service (SaaS)
- Cloud Computing
- Data Center
- Management
- Vendor Management
- Wireless Technologies
- Solution Selling
- Integration
- Ethernet
- Pre-sales
- Cisco Certified Network Associate
- Build Strong Relationships
- C-Level
- Cloud Applications
- Communication
Steven Belcher Summary
- Steven Belcher, based in New Orleans, LA, US, is currently a Service Delivery Project Manager Supporting AT and T at Insight Global. Steven Belcher brings experience from previous roles at Insight Global, Joe’s Collectible Music LLC and Avaya. Steven Belcher holds a 1994 - 1999 MBA in Business @ McNeese State University. With a robust skill set that includes Project Delivery, Continuous Improvement, Account Management, Business Strategy, Telecommunications and more. Steven Belcher has 3 emails and 2 mobile phone numbers on RocketReach.
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