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Steven Bechard Location
Dalton, GA, US
Steven Bechard Work
Director of Sales and Marketing @ (January 2024 - Present)
Director of Support Operations @ (January 2021 - January 2023)
Director, Global Sales @ (January 2019 - January 2021)
Senior Manager, Business Sales and Support @ (January 2017 - January 2019)
Performance Management Consultant, Multi-Channel @ (January 2014 - January 2017)
Director of Operations @ (January 2010 - January 2014)
Manager of Operations @ (January 2003 - January 2010)
Regional Business Sales Manager @ (January 1995 - January 2003)
Steven Bechard Education
University of Phoenix
Bachelor of Science in Business with an Operations Management Certificate (Business Administration, Management and Operations)
Steven Bechard Skills
Call Centers
Training
Leadership
Management
Operations Management
Customer Satisfaction
Sales
Customer Experience
Team Building
Sales Operations
Performance Management
Customer Retention
Customer Service
Leadership Development
Process Improvement
Sales Management
Coaching
Team Leadership
P&L Management
Project Management
Cross-functional Team Leadership
Vendor Management
Customer Service Management
Outsourcing
CRM
Call Center Development
Business Strategy
Facilities Management
Budget Forecasts
Strategic Planning
Cross Functional Team Leadership
PowerPoint
Strategy
Management Of Employees
Jd Power
Consulting
Commitment To Excellence
Channel
Customer Requirements
Adobe Contribute
Infrastructure
Training and Development
Selling
Net
Oversight
Telemarketing
Operational Efficiency
Contact Centers
Employee Relations
Segmentation
Customer Support
Assessment
Organizational Structure
Databases
Trend
Revenue
Data Transformation
Science
Cellular Communications
Continuous Improvement
Key Performance Indicators
Resource Allocation
Hiring
Nashville
Product Diversification
Human Resources
Execution
Guidance
Strategic Business Initiatives
Forecasting
T Mobile
Reports
Organizational Development
Workforce Management
Supervision
Strategies
Microsoft Office
Sales Conversion
Information Quality
Policy
Enterprise Software
Solution
Results Driven
Analysis
General Practitioner
P&L
Program Launch
Employee Engagement
Instrumental
Multiple Locations
Customer Feedback
Evaluations
IEX
Accountability
Data Analysis
Communication
Inspiration
Energy
Business Operations
Quality Programs
Operations
Values
Call Flow
New Hires
Process Efficiency
Avaya Technologies
Project Planning
Project
Webview
Distribution Center Operations
Rollout
Analytics
Eager
Computer Proficiency
Business Systems
Responsibility
Internal Audit
Usa
Attrition
Phoenix
Credibility
Cisco Technologies
Executive Management
Collaborating
NICE
Deadline Driven
Team Performance
Aptitude
Rate
Interest Rates
Competitive Landscape
Budgets
Coaching for Excellence
Customer Engagement
Advocate
Wireless
Evaluation
Coordinate
Gaps
Sponsorship
Culture Change
Steven Bechard Summary
Steven Bechard, based in Dalton, GA, US, is currently a Director of Sales and Marketing at Emerald Carpets, Inc.. Steven Bechard brings experience from previous roles at PerfectServe, ServiceSource (acquired by Concentrix), T-Mobile and UScellular. Steven Bechard holds a Bachelor of Science in Business with an Operations Management Certificate in Business Administration, Management and Operations @ University of Phoenix. With a robust skill set that includes Call Centers, Training, Leadership, Management, Operations Management and more. Steven Bechard has 3 emails and 3 mobile phone numbers on RocketReach.
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