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Steve Warfield Location
St. Louis, MO, US
Steve Warfield Work
Chief Customer Officer @ (August 2026 - Present)
VP of Customer Service and Technical Support @ (March 2024 - August 2026)
SVP of Global Support @ (February 2022 - August 2023)
VP of Support and General Manager @ (March 2017 - February 2022)
Sr. Director, Support @ (March 2016 - March 2017)
Director, Support - BBO, VMS, Sendouts @ (March 2015 - March 2016)
Director - Customer Service @ (February 2012 - February 2015)
Vendor Manager @ (April 2011 - March 2012)
Area Manager @ (February 2010 - May 2011)
New Hire Manager @ (April 2007 - February 2010)
Steve Warfield Education
Missouri Southern State University
Steve Warfield Skills
Account Management
Analytical Skills
Avaya
BPO
Behavior Modification
Behavioral Coaching
Business-to-Business (B2B)
CRM
Call Center
Call Center Development
Call Centers
Change Management
Contact Center Operations
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer-Focused Service
Employee Training
Forecasting
Leadership
Long-term Vision
Managed Services
New Hire Training
Operational Excellence
Operations Management
Outsourcing
Performance Management
Performance Metrics
Process Improvement
Project Delivery
Project Management
Recruiting
Staffing Analysis
Strategic Planning
Team Leadership
Technical Analysis
Technical Leadership
Telecommunications
Vendor Management
Wireless
Wireless Technologies
Workforce Management
Cross Functional Team Leadership
Training
Microsoft Office
Troubleshooting
Business Development
Steve Warfield Summary
Steve Warfield, based in St. Louis, MO, US, is currently a Chief Customer Officer at Cyncly. Steve Warfield brings experience from previous roles at Zendesk and Bullhorn. Steve Warfield holds a Missouri Southern State University. With a robust skill set that includes Account Management, Analytical Skills, Avaya, BPO, Behavior Modification and more. Steve Warfield has 3 mobile phone numbers on RocketReach.
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