Service Manager - Senior Consultant @ customer BNPPF @ (February 2017 - April 2017)
Service Manager - Senior Consultant @ (January 2017 - January 2017)
Service Manager - Customer Infrabel @ (December 2015 - December 2016)
Transversal Quality Manager – Group IT @ (August 2014 - November 2015)
Department manager Support – Group IT @ (October 2012 - July 2014)
Project Manager – Group IT @ (January 2010 - September 2012)
Project Leader – EMS : International Metropolis Service Desk @ (April 2007 - December 2009)
Team Coordinator – EMS : Belgium Remote Service Center @ (January 2005 - March 2007)
Team Coordinator - Customer : European Commission DG Trade @ (July 2004 - December 2004)
Team coordinator onsite support - Customer : Procter and Gamble @ (March 2003 - June 2004)
Quality assurance manager onsite support - Customer : Procter and Gamble @ (July 2002 - February 2003)
Hardware support coordinator - Customer: Procter and Gamble @ (July 2001 - June 2002)
Back-up coach call center and site support - Customer: Procter and Gamble @ (December 2000 - June 2001)
Hotline call agent @ Lexmark International (July 2000 - August 2000)
Stock management (part time) @ Lexmark International (September 1999 - April 2000)
Steve Vandeperre Education
EHSAL
Bachelor (Economic sciences)
1995-2001
Heilig Hart College
General Secondary Education (ASO)
1988-1995
Steve Vandeperre Skills
Management
Sla
Service Desk
IT Management
Service Management
ITIL
IT Service Management
PRINCE2
Service Delivery
Prince Practitioner
Integration
Change Management
Incident Management
Infrastructure
Project Management
Bridge
Tests
Version
Outsourcing
Certificate : ITIL® version 3 Managers Bridge Examination
Certificate : ITIL® version 3 Expert
Certificate : Managers Certificate in IT Service Management
Certificate : ITIL® version 3 Foundation Bridge
Certificate : Prince2 Foundation
Certificate : Foundation Certificate in IT-SM (based on ITIL®)
Service Catalog
Vendor Management
Problem Management
Process Consulting
ICT Consultancy
Team Leadership
Teamwork
ITSMF
Resource Management
VIP Services
VIP management
Reporting & Analysis
Quality Management
CSI
Infrastructure Management
Service Desk Management
IT Transformation
Agile Methodologies
Communication
Business Intelligence
People Management
Contract Management
Bid Management
Expertise in designing ITSM Solutions
Service-Level Agreements (SLA)
Itil Version 3 Managers Bridge Examination
Certificate
Reporting And Analysis
Scrum
DevOps
Foundation Certificate In It Sm Based On Itil
PRINCE2 Foundation
Itil Version 3 Foundation Bridge
Managers Certificate In It Service Management
Service Level Agreements Sla
Itil Version 3 Expert
Service Level Agreements
Steve Vandeperre Summary
Steve Vandeperre, based in Muldestausee, SA, DE, is currently a Head Of Corporate IT Services at European Commodity Clearing AG. Steve Vandeperre brings experience from previous roles at European Commodity Clearing AG, FEV Software and Testing Solutions GmbH, NN and Delta Lloyd Life. Steve Vandeperre holds a 1995 - 2001 Bachelor in Economic sciences @ EHSAL. With a robust skill set that includes Management, Sla, Service Desk, IT Management, Service Management and more. Steve Vandeperre has 2 emails on RocketReach.
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