2014 -
2015 Transversal Quality Manager – Group IT @
2012 -
2014 Department manager Support – Group IT @
2010 -
2012 Project Manager – Group IT @
2007 -
2009 Project Leader – EMS : International Metropolis Service Desk @
2005 -
2007 Team Coordinator – EMS : Belgium Remote Service Center @
2004 -
2004 Team Coordinator - Customer : European Commission DG Trade @
2003 -
2004 Team coordinator onsite support - Customer : Procter and Gamble @
2002 -
2003 Quality assurance manager onsite support - Customer : Procter and Gamble @
2001 -
2002 Hardware support coordinator - Customer: Procter and Gamble @
2000 -
2001 Back-up coach call center and site support - Customer: Procter and Gamble @
2000 -
2000 Hotline call agent @ Lexmark International
1999 -
2000 Stock management (part time) @ Lexmark International
Steve Vandeperre Education
EHSAL
Bachelor (Economic sciences)
1995
-
2001
Heilig Hart College
General Secondary Education (ASO)
1988
-
1995
Steve Vandeperre Skills
Management
Sla
Service Desk
IT Management
Service Management
ITIL
IT Service Management
PRINCE2
Service Delivery
Prince Practitioner
Integration
Change Management
Incident Management
Infrastructure
Project Management
Bridge
Tests
Version
Outsourcing
Certificate : ITIL® version 3 Managers Bridge Examination
Certificate : ITIL® version 3 Expert
Certificate : Managers Certificate in IT Service Management
Certificate : ITIL® version 3 Foundation Bridge
Certificate : Prince2 Foundation
Certificate : Foundation Certificate in IT-SM (based on ITIL®)
Service Catalog
Vendor Management
Problem Management
Process Consulting
ICT Consultancy
Team Leadership
Teamwork
ITSMF
Resource Management
VIP Services
VIP management
Reporting & Analysis
Quality Management
CSI
Infrastructure Management
Service Desk Management
IT Transformation
Agile Methodologies
Communication
Business Intelligence
People Management
Contract Management
Bid Management
Expertise in designing ITSM Solutions
Service-Level Agreements (SLA)
Itil Version 3 Managers Bridge Examination
Certificate
Reporting And Analysis
Scrum
DevOps
Foundation Certificate In It Sm Based On Itil
PRINCE2 Foundation
Itil Version 3 Foundation Bridge
Managers Certificate In It Service Management
Service Level Agreements Sla
Itil Version 3 Expert
Service Level Agreements
Steve Vandeperre Summary
Steve Vandeperre, based in Muldestausee, SA, DE, is currently a Head Of Corporate IT Services at European Commodity Clearing AG. Steve Vandeperre brings experience from previous roles at European Commodity Clearing AG, FEV Software and Testing Solutions GmbH, NN and Delta Lloyd Life. Steve Vandeperre holds a 1995 - 2001 Bachelor in Economic sciences @ EHSAL. With a robust skill set that includes Management, Sla, Service Desk, IT Management, Service Management and more. Steve Vandeperre has 2 emails on RocketReach.
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