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Steve Schwartz Location
Berkeley, CA, US
Steve Schwartz Work
Head of Customer Success @ (September 2024 - Present)
VP of Customer Success @ (January 2022 - June 2024)
Founding Fellow, On Deck Customer Success (ODCS1) @ (July 2021 - August 2022)
VP of Customer Success @ (September 2018 - November 2021)
Senior Director of Customer Success @ (July 2017 - August 2018)
Director of Customer Success @ (March 2015 - February 2017)
Global Head of Support, Smart Grid Application Solutions @ (February 2012 - March 2015)
Product Manager @ (April 2010 - February 2012)
Senior Solutions Consultant @ (January 2009 - April 2010)
Software Support Engineer @ (January 2007 - January 2009)
Forensic Implementation Specialist @ (June 2004 - January 2007)
Forensic Chemist @ (March 2001 - June 2004)
Forensic Scientist @ (June 2000 - March 2001)
Fellow @ Virginia Institute of Forensic Science and Medicine (January 2000 - January 2001)
Steve Schwartz Education
Virginia Commonwealth University
MS (Forensic Science)
1998-1999
Tufts University
BS (Chemistry and Biology)
1994-1998
The Hotchkiss School
HS
1991-1994
Steve Schwartz Skills
Customer Success
SaaS
Start-ups
Enterprise Software
Customer Support
Customer Service
SQL
Program Management
Agile Methodologies
Integration
Management
Software Development
Consulting
Product Management
Cloud Computing
Unix
Customer Satisfaction
Software Project Management
Scrum
Smart Grid
Collaborative Problem Solving
Smart Metering
Web Services
Customer Service Management
Strategy
Requirements Analysis
Testing
Software Solution Architecture
Client Service Oriented
Forensic Chemistry
Client Services
HVAC
HVAC Controls
Building Management Systems
Building Management
Software as a Service (SaaS)
Customer Engagement
Steve Schwartz Summary
Steve Schwartz, based in Berkeley, CA, US, is currently a Head of Customer Success at Grayce. Steve Schwartz brings experience from previous roles at FOLX Health, On Deck, Carrot Fertility and FreeWire Technologies. Steve Schwartz holds a 1998 - 1999 MS in Forensic Science @ Virginia Commonwealth University. With a robust skill set that includes Customer Success, SaaS, Start-ups, Enterprise Software, Customer Support and more. Steve Schwartz has 4 emails and 5 mobile phone numbers on RocketReach.
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