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Steve Rollery Location
New York, NY, US
Steve Rollery Work
Regional Director @ (August 2022 - Present)
Resident Regional Director @ (May 2020 - September 2022)
Business Services Manager @ (May 2017 - May 2020)
Assistant Director of Housekeeping @ (October 2015 - May 2017)
Guest Services Manager @ (February 2014 - October 2015)
Night Manager @ (September 2012 - April 2014)
Housekeeping Assistant Manager @ (October 2011 - September 2012)
Hotel Assistant Manager @ (June 2010 - October 2011)
Front Services Supervisor @ (October 2009 - June 2010)
Front Desk Agent @ (June 2008 - October 2009)
Sales Intern and Front Desk Agent @ (May 2007 - August 2007)
Steve Rollery Education
University of Massachusetts Amherst
Bachelor's degree (Hospitality and Tourism Management)
2005-2008
Steve Rollery Skills
Service Recovery
Opera
Team Leadership
Hotel Management
Customer Satisfaction
Hospitality Industry
Customer Service
Hospitality Management
Up-selling
Micros
Rooms Division
Hospitality
Front Office
Hotels
Guest Satisfaction
Upselling
Microsoft Excel
Public Speaking
PowerPoint
Event Planning
Up Selling
Analysis
Social Media
Guest Service
Labor Analysis
Steve Rollery Summary
Steve Rollery, based in New York, NY, US, is currently a Regional Director at ESFM® USA. Steve Rollery brings experience from previous roles at ESFM USA, Eurest Services USA and Four Seasons Hotel New York. Steve Rollery holds a 2005 - 2008 Bachelor's degree in Hospitality and Tourism Management @ University of Massachusetts Amherst. With a robust skill set that includes Service Recovery, Opera, Team Leadership, Hotel Management, Customer Satisfaction and more. Steve Rollery has 3 emails and 1 mobile phone numbers on RocketReach.
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