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Steve Rollery Location
New York, NY, US
Steve Rollery Work
2022 -now Regional Director @
2020 -2022 Resident Regional Director @
2017 -2020 Business Services Manager @
2015 -2017 Assistant Director of Housekeeping @
2014 -2015 Guest Services Manager @
2012 -2014 Night Manager @
2011 -2012 Housekeeping Assistant Manager @
2010 -2011 Hotel Assistant Manager @
2009 -2010 Front Services Supervisor @
2008 -2009 Front Desk Agent @
2007 -2007 Sales Intern and Front Desk Agent @
Steve Rollery Education
University of Massachusetts Amherst
Bachelor's degree (Hospitality and Tourism Management)
2005-2008
Steve Rollery Skills
Service Recovery
Opera
Team Leadership
Hotel Management
Customer Satisfaction
Hospitality Industry
Customer Service
Hospitality Management
Up-selling
Micros
Rooms Division
Hospitality
Front Office
Hotels
Guest Satisfaction
Upselling
Microsoft Excel
Public Speaking
PowerPoint
Event Planning
Up Selling
Analysis
Social Media
Guest Service
Labor Analysis
Steve Rollery Summary
Steve Rollery, based in New York, NY, US, is currently a Regional Director at ESFM® USA. Steve Rollery brings experience from previous roles at ESFM USA, Eurest Services USA and Four Seasons Hotel New York. Steve Rollery holds a 2005 - 2008 Bachelor's degree in Hospitality and Tourism Management @ University of Massachusetts Amherst. With a robust skill set that includes Service Recovery, Opera, Team Leadership, Hotel Management, Customer Satisfaction and more. Steve Rollery has 3 emails and 1 mobile phone numbers on RocketReach.
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