Steve Rasmussen Email & Phone Number

Vice President of Care Operations @ Comcast

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Steve Rasmussen Location

Boston, MA, US

Steve Rasmussen Work

2014 -now Vice President of Care Operations @
2011 -2014 Regional Vice President @
2007 -2010 Site Director @
2001 -2007 Vice President, Customer Service @
1999 -2001 Vice President, Operations @ Fleet Bank
1997 -1999 Assistant Vice President @
now Assistant Process Engineer @

Steve Rasmussen Education

Villanova University 2007
Westminster
Master Of Business Administration (Finance)
1994-1997
Utah State University
Bachelor Of Science
1993
Utah State University
Bachelor Of Arts (Marketing)
1989-1993

Steve Rasmussen Skills

Process Improvement
Call Center
Change Management
Customer Retention
Vendor Management
Customer Experience
Budgets
CRM
Call Centers
Cross-functional Team Leadership
Customer Satisfaction
Customer Service
Employee Engagement
Finance
Forecasting
Leadership
Leadership Development
Management
Operations Management
Outsourcing
Performance Management
Project Management
Sales
Strategy
Team Building
Team Leadership
Telecommunications
Time Management
Training
Workforce Management
Quality Management
Jd Power
Sales Strategy
Wrapping
Credit Cards
Community
Capex
On Site
Cost
System Upgrades
Competitive Analysis
Job Satisfaction
Data Services
ACD
Business Administration
Internal Communications
Relentless
Cross Functional Team Leadership
Vru
Customer Support
At&T
Subscription
Revenue
Coaching
Wireless Broadband
Science
Network Deployment
Calls
Route
Continuous Improvement
Key Performance Indicators
Statistics
Integration
Metrics
Utah
Pegasus
Database Administration
Charlotte
Loan Servicing
Boston
Baseline
Human Resources
Execution
Financial Forecasting
Timely Delivery
Gaps
Networking
Legal Writing
Strategic Initiatives
Business Services
Trade Unions
Sold
Budgeting
Acquisitions
Offshore
Enterprise Software
Order Fulfillment
Surveying
Philippines
Part Time
Quality Control
Reporting
Field Service
Third Party Applications
Operational Support
Queue Management
Cost Reduction
Partnerships
Analysis
Eagle
Segments
Business Review
C
Coordination
Space
Spectrum
Churn
Business Acumen
Managerial Finance
Data Collection
Communication
Schedules
Incentives
Modeling
Quality Assurance
Strategic Planning
Fleet
Operations
Exception Management
Empowerment
Goal Setting
Lake Homes
Marketing
Indicators
Business Case
Project Planning
Project
Flows
Measurements
Rollout
Business Process Mapping
Data Migration
Service Areas
WiMAX
Call Quality
Encompassing
Responsibility
Internal Audit
Six Sigma
Policies and Procedures
Attrition
Bottom Line Results
SALT
Code
Control Charts
Start Ups
Business Process Re Engineering
High Touch
Satellite
IVR
Pareto Analysis
Customer Experience Management
Rate
Interviews
Platforms
Television
Conceptual Modeling
Wireless
MIS
Service Work
Recruiting
Arpu
Culture Change

Steve Rasmussen Summary

Steve Rasmussen, based in Boston, MA, US, is currently a Vice President of Care Operations at Comcast. Steve Rasmussen brings experience from previous roles at Comcast, Directv, Pegasus Satellite Television and Fleet Bank. Steve Rasmussen holds a Villanova University. With a robust skill set that includes Process Improvement, Call Center, Change Management, Customer Retention, Vendor Management and more. Steve Rasmussen has 1 emails and 3 mobile phone numbers on RocketReach.