Service Relationship Manager @ (February 2015 - April 2016)
Manager - Practice Management Team @ (November 2012 - February 2015)
Technical Analyst @ (May 2010 - November 2012)
Project Manager @ (December 2009 - May 2010)
Senior Engineer @ NEC UNIFIED SOLUTIONS, INC (June 2002 - April 2009)
Professional Services @ INFO DIRECTIONS, INC (January 2000 - January 2002)
Voicemail System Manager @ LUCENT TECHNOLOGIES (AVAYA) (January 1997 - January 2000)
Directline Technical Support @ MCI TELECOMMUNICATIONS (January 1995 - January 1997)
Outbound Telemarketing and Supervisor Inbound Customer Service @ AMERICAN AIRLINES DIRECT MARKETING (January 1989 - January 1995)
Steve Plant Education
The University of Texas at Arlington - College of Business Administration
BBA (Marketing)
1988-1993
Brazoswood High School 1984-1988
Steve Plant Skills
Active Directory
Agile & Waterfall Methodologies
Agile Project Management
Business Ethics
Business Forecasting
CRM
CTI
Call Centers
Cisco Technologies
Cloud Computing
Competitive Strategies
Creativity and Innovation
Cross-Functional Team Building
Crystal Reports
Customer Experience
Customer Relationship Management (CRM)
Customer Support
Data Analysis
IIS
Inspiring Leadership
Integration
Leadership
Logical Reasoning
Management
Managing Meetings
Microsoft Excel
Microsoft SQL Server
Networking
Problem Solving
Product Management
Project Communications
Project Integration Management
Project Leadership
Project Management
Project Management Office (PMO)
Project Management Software
Project Scheduling
Scope Management
Scrum
Software Documentation
TCP/IP
Technical Support
Telecommunications
Testing
Time Management
Troubleshooting
Vendor Management
VoIP
Voice Mail
Wireless
Customer Relationship Management Crm
Customer Relationship Management
Steve Plant Summary
Steve Plant, based in Plano, TX, US, is currently a Customer Success Manager at athenahealth. Steve Plant brings experience from previous roles at Virence Health and GE Healthcare. Steve Plant holds a 1988 - 1993 BBA in Marketing @ The University of Texas at Arlington - College of Business Administration. With a robust skill set that includes Active Directory, Agile & Waterfall Methodologies, Agile Project Management, Business Ethics, Business Forecasting and more. Steve Plant has 2 emails and 1 mobile phone numbers on RocketReach.
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