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Steve Morrell Location
Helsinki, FI
Steve Morrell Work
Head of Customer Experience @ (February 2025 - Present)
Head of Support @ (July 2024 - February 2025)
Customer Support Manager @ (November 2023 - June 2024)
Executive Network Member @ (February 2025 - Present)
Co-Founder @ (June 2021 - February 2025)
Director, Customer Support and Operations @ (September 2021 - November 2023)
Manager, Support, Deployment and Licensing @ (January 2020 - September 2022)
Manager, Customer Support and Deployment @ (May 2017 - January 2020)
Senior Deployment and Support Engineer @ (June 2015 - April 2017)
Deployment and Support Engineer @ (August 2013 - May 2015)
Support Engineer @ (January 2006 - August 2013)
Steve Morrell Education
University of Cambridge
Master of Philosophy (MPhil) (Speech Recognition)
1999-2000
Trinity College Dublin
Bachelor's degree (Electrical and Electronic Engineering)
1995-1999
Steve Morrell Skills
Algebraic Geometry
Artificial Intelligence (AI)
C
C#
C++
CAD
Change Management
Coaching
Coaching & Mentoring
Computer-Aided Design (CAD)
Customer Engagement
Customer Loyalty
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Customer-facing
Databases
Department Supervision
First Aid
Jira Service Desk
Job Coaching
Life Coaching
Management
Manufacturing
Microsoft Office
MySQL
Parametric Modeling
Perl
Photography
Problem Solving
Process Improvement
Product Cost Management
Product Lifecycle Management
Product Management
Product Support
Programming
Project Management
Python
Release Management
SQL
Software Design
Software Development
Software Engineering
Support Management
Team Building
Team Leadership
Team Management
Technical Support
Training Delivery
Training Programs
Unix
User Documentation
Windows
Zendesk
Steve Morrell Summary
Steve Morrell, based in Helsinki, FI, is currently a Head of Customer Experience at Refined. Steve Morrell brings experience from previous roles at Refined, SaaSiest and Support from HEL. Steve Morrell holds a 1999 - 2000 Master of Philosophy (MPhil) in Speech Recognition @ University of Cambridge. With a robust skill set that includes Algebraic Geometry, Artificial Intelligence (AI), C, C#, C++ and more. Steve Morrell has 2 emails on RocketReach.
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