now Senior Manager Operations - Analytics and Business Intelligence @
now Manager Call Center Workforce Management and Resource Allocation @
now Lead Project Manager @
now Senior Consultant @
Steve Mock Education
Colorado State University
Bachelor of Arts - BA (Economics)
University of Denver
Master’s Telecommunications
Steve Mock Skills
Synapse
Power BI
Workforce Modeling
Production Analytics
SSMS
SQL Server Management Studio
Operational Strategy
Workforce Analytics
Data Integration
Business Process Improvement
Micromuse Netcool
Spotfire
Analytical Skills
Excel Modeling
Qlik Sense
Alteryx
BI Platforms
SQL
Operations Management
Project Management
Data Analytics
Call Center Operations
Variance Analysis
Database Design
Data Modeling
Strategic Planning
Business Intelligence (BI)
Coaching
Field Operations
Data Architecture
Resource Allocation
Reporting
Executive Presentation Skills
Team Management
Steve Mock Summary
Steve Mock, based in Denver, CO, US, is currently a Founder | Builder | Trailblazer at Zoipis. Steve Mock brings experience from previous roles at Ziply Fiber and CenturyLink. Steve Mock holds a Bachelor of Arts - BA in Economics @ Colorado State University. With a robust skill set that includes Synapse, Power BI, Workforce Modeling, Production Analytics, SSMS and more.
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