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Steve Marcucci Location
Boston, MA, US
Steve Marcucci Work
Senior Manager, Member Service @ (March 2024 - Present)
Manager, Member Service @ (April 2015 - March 2024)
Supervisor, Member Service @ (June 2013 - April 2015)
Business Expert, Member Service @ (August 2012 - June 2013)
Provider Service Representative @ (October 2011 - August 2012)
Member Service Representative @ (October 2009 - August 2012)
Pharmacy Technician @ (May 2013 - April 2015)
Shift Supervisor @ (October 2000 - October 2009)
Steve Marcucci Education
Salem State University
Bachelor of Science (Elementary Education, Geography)
2007
Steve Marcucci Skills
Call Centers
Claim
Coaching
Contact Center Management
Customer Experience
Customer Service
Employee Benefits
HIPAA
Health Insurance
Healthcare
Insurance
Leadership
Managed Care
Medicare
Mentoring
Microsoft Word
Outlook
Pharmacy
PowerPoint
Strategic Planning
Team Building
Team Leadership
Steve Marcucci Summary
Steve Marcucci, based in Boston, MA, US, is currently a Senior Manager, Member Service at Blue Cross Blue Shield of Massachusetts. Steve Marcucci brings experience from previous roles at Blue Cross Blue Shield of Massachusetts. Steve Marcucci holds a Bachelor of Science in Elementary Education, Geography @ Salem State University. With a robust skill set that includes Call Centers, Claim, Coaching, Contact Center Management, Customer Experience and more. Steve Marcucci has 2 emails and 1 mobile phone numbers on RocketReach.
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