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Steve Ladd Location
St. Louis, MO, US
Steve Ladd Work
Customer Success Manager II @ (September 2023 - Present)
Customer Success Manager I @ (May 2022 - September 2023)
Learning Consultant @ (May 2021 - May 2022)
Account Manager @ (September 2016 - May 2021)
Sales Manager @ Hampton Inn St. Louis-Downtown at the Arch (February 2015 - September 2016)
Sales Coordinator @ (November 2013 - February 2015)
Group Reservations Coordinator @ (July 2012 - November 2013)
Front Desk Agent and Certified Trainer @ (May 2011 - July 2012)
Steve Ladd Education
University of Missouri-Columbia
Bachelor of Science (B.S.) (Hospitality Administration/Management)
2007-2011
Steve Ladd Skills
Account Management
Analytical Skills
Business Development
Business Relationship Management
Communication
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Event Planning
Interpersonal Skills
Leadership
Managing Accounts
Microsoft Excel
Microsoft Office
Microsoft Word
New Business Development
PowerPoint
Problem Solving
Relationship Building
Sales
Sales Management
Sales Operations
Salesforce Lightning
Social Media
Strategic Thinking
Team Building
Teamwork
Time Management
Steve Ladd Summary
Steve Ladd, based in St. Louis, MO, US, is currently a Customer Success Manager II at HSI. Steve Ladd brings experience from previous roles at HSI, ej4, LLC, acquired by HSI, The Coca-Cola Company and Hampton Inn St. Louis-Downtown at the Arch. Steve Ladd holds a 2007 - 2011 Bachelor of Science (B.S.) in Hospitality Administration/Management @ University of Missouri-Columbia. With a robust skill set that includes Account Management, Analytical Skills, Business Development, Business Relationship Management, Communication and more. Steve Ladd has 1 emails and 3 mobile phone numbers on RocketReach.
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