Steve Kidder Email & Phone Number
Director Of Customer Service @ Carolina Biological Supply Company
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Steve Kidder Location
- Winston-Salem, NC, US
Steve Kidder Work
- 2014 -now Director Of Customer Service @
- 2006 -2014 Site Director @ APAC Customer Services, an EGS Company
- 2003 -2006 Business Manager @ APAC Customer Services, an EGS Company
- 2002 -2003 Director of Operations @ APAC Customer Services, an EGS Company
- 2001 -2002 Director of Operations @ APAC Customer Services, an EGS Company
- 2000 -2001 1st Lieutenant - Executive Officer - Air Defense Artillery @
- 1998 -1999 Second Lieutenant, Air Defense Artillery - Fire Control Platoon Leader, Tactical Control Officer @
Steve Kidder Education
- State University of New York College at Potsdam
BA (Economics)
1987-1991
Steve Kidder Skills
- BPO
- Workforce Management
- Call Center
- Operations Management
- Outsourcing
- Process Improvement
- Management
- Call Centers
- Vendor Management
- Contact Centers
- Leadership
- Customer Experience
- CRM
- Customer Satisfaction
- Customer Retention
- Performance Management
- Business Strategy
- Inbound Marketing
- Call Center Development
- Service Delivery
- Telemarketing
- Contact Center Management
- Team Leadership
- Strategic Planning
- Fire Safety
- Management Consulting
- Training
- Customer Service
- Military
- Project Management
- Microsoft Office
- Business Development
- Emergency Management
Steve Kidder Summary
- Steve Kidder, based in Winston-Salem, NC, US, is currently a Director Of Customer Service at Carolina Biological Supply Company. Steve Kidder brings experience from previous roles at APAC Customer Services, an EGS Company. Steve Kidder holds a 1987 - 1991 BA in Economics @ State University of New York College at Potsdam. With a robust skill set that includes BPO, Workforce Management, Call Center, Operations Management, Outsourcing and more. Steve Kidder has 2 emails and 1 mobile phone numbers on RocketReach.
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