Steve Jones Email & Phone Number
Service Delivery Manager @ ITC Secure
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Steve Jones Location
- London, GB
Steve Jones Work
- 2021 -now Service Delivery Manager @
- 2019 -2021 Senior Manager, Customer Success Management @
- 2017 -2019 Senior Service Solution Designer @
- 2015 -2017 Senior lead, Global Service Management @
- 2013 -2015 Manager, Enterprise Service Assurance @ Vodafone Qatar
- 2011 -2012 Service Manager (Enterprise) @
- 2000 -2010 Service Manager @
Steve Jones Education
- University of West London 2006-2007
- Cullompton Community College 1992-1997
Steve Jones Skills
- Fiber Optics
- Customer Relations
- Network Operations
- MPLS
- Data Center
- ITIL
- Colocation
- Fiber
- Troubleshooting
- Incident Management
- SDH
- Telecommunications
- IP
- Process Improvement
- Contract Negotiations
- Ethernet
- Construction
- Managed Services
- SME
- Customer Service
- Sla
- Service Management
- VPN
- Design
- Service Delivery
- Services
- Global Service Management
- Internet Services
- Customer Service Management
- Remote Troubleshooting
- Team Building
- Training
- Cost Reduction Strategies
- Complaint Handling and Resolution
- Performance Management
- Root Cause Problem Solving
- Trend Analysis
- Noc Management
- Tdm Troubleshooting
- Voip Troubleshooting
- Service Improvement
- Target Identification
- NOC
- VoIP
- WAN
- DWDM
- TDM
- Computer Network Operations
- Call Centers
- Management
- Cisco Technologies
- Telephony
- Internet Protocol
- Voice Over Ip
- Wide Area Network
- Co Location
- Metro Ethernet
- Solution Selling
- SIP Trunking
- SIP
- Unified Communications
- Hosted Services
- Optical Fiber
- T1
- Long Distance
- PRI
- Private Line
Steve Jones Summary
- Steve Jones, based in London, GB, is currently a Service Delivery Manager at ITC Secure. Steve Jones brings experience from previous roles at Tata Communications and Vodafone Qatar. Steve Jones holds a 2006 - 2007 University of West London. With a robust skill set that includes Fiber Optics, Customer Relations, Network Operations, MPLS, Data Center and more. Steve Jones has 2 emails and 4 mobile phone numbers on RocketReach.
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