Steve Jones Email & Phone Number
Service Delivery Manager @ ITC Secure
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Steve Jones Location
- London, GB
Steve Jones Work
- Service Delivery Manager @ (June 2021 - Present)
- Senior Manager, Customer Success Management @ (September 2019 - June 2021)
- Senior Service Solution Designer @ (August 2017 - September 2019)
- Senior lead, Global Service Management @ (March 2015 - August 2017)
- Manager, Enterprise Service Assurance @ Vodafone Qatar (January 2013 - March 2015)
- Service Manager (Enterprise) @ (January 2011 - December 2012)
- Service Manager @ (August 2000 - December 2010)
Steve Jones Education
- University of West London 2006-2007
- Cullompton Community College 1992-1997
Steve Jones Skills
- Fiber Optics
- Customer Relations
- Network Operations
- MPLS
- Data Center
- ITIL
- Colocation
- Fiber
- Troubleshooting
- Incident Management
- SDH
- Telecommunications
- IP
- Process Improvement
- Contract Negotiations
- Ethernet
- Construction
- Managed Services
- SME
- Customer Service
- Sla
- Service Management
- VPN
- Design
- Service Delivery
- Services
- Global Service Management
- Internet Services
- Customer Service Management
- Remote Troubleshooting
- Team Building
- Training
- Cost Reduction Strategies
- Complaint Handling and Resolution
- Performance Management
- Root Cause Problem Solving
- Trend Analysis
- Noc Management
- Tdm Troubleshooting
- Voip Troubleshooting
- Service Improvement
- Target Identification
- NOC
- VoIP
- WAN
- DWDM
- TDM
- Computer Network Operations
- Call Centers
- Management
- Cisco Technologies
- Telephony
- Internet Protocol
- Voice Over Ip
- Wide Area Network
- Co Location
- Metro Ethernet
- Solution Selling
- SIP Trunking
- SIP
- Unified Communications
- Hosted Services
- Optical Fiber
- T1
- Long Distance
- PRI
- Private Line
Steve Jones Summary
- Steve Jones, based in London, GB, is currently a Service Delivery Manager at ITC Secure. Steve Jones brings experience from previous roles at Tata Communications and Vodafone Qatar. Steve Jones holds a 2006 - 2007 University of West London. With a robust skill set that includes Fiber Optics, Customer Relations, Network Operations, MPLS, Data Center and more. Steve Jones has 2 emails and 4 mobile phone numbers on RocketReach.
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Top ITC Secure Employees
Jonathan Muir
Chief Revenue Officer
London, GB
Arno Robbertse
Chief Executive Officer
London, England, GB
Angelo Caruso
Head of Talent Acquisition
London, England, GB
Chloe Castle-Doughty
Marketing Manager
London, GB
Fleur Chapman
Chief Operating Officer
London, England, GB
Steve Jones
Service Delivery Manager
London, GB
Rebecca O'Neill
Professional Services Operations Manager
United Kingdom
Matt Ross
Head of Security Engineering and Infrastructure
London, England, GB
Michael West
Senior Sales Executive
London, GB
Matthew Fleming
Operations Center Team Lead
London, GB
James Armstrong
CFO and Finance Director
London, England, GB
Sean Loftus
Head of SOC
Gloucester, GB
Andy Hill
Head Of Account Management
United Kingdom
Jun Law
Pre Post Sales Engineer
London, GB
David Rice
Senior Network Engineer
Gravesend, GB
David Bright
Head of Bid Management
Borehamwood, GB
Alan Armstrong
Head of Cloud Security
Poole, GB
Sophia Casimir
Head of Marketing
London, GB
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