Steve Heffron's Location
Texas, United States
Steve Heffron's Work
- Chief Executive Officer @ Tek Experts
- GM, WW Operations - Customer Service and Support @ Microsoft
- SVP, Global CA Support @ CA Technologies
- SVP, Operations @ Convergys
- SVP, Global Operations Services @ Convergys
- Vice President, Global Sales Solutions and Support @ Convergys
- Vice President - Operations @ Convergys
- Vice President of Resource Planning and Management @ Convergys
- Vice President of Operations @ kgb
- Director - Workforce Management @ kgb
Steve Heffron's Education
- The University of Kansas
BS (Business Administration and Management)
- Massachusetts Institute of Technology
Executive Certificate in Management and Leadership
Steve Heffron's Skills
- Workforce Management
- Capacity Planning
- P&l Management
- Business Process Improvement
- Sales Operations
- Talent Management
- Call Center
- Customer Service
- BPO
- Outsourcing
Steve Heffron's Summary
Steve Heffron, based in Texas, United States, is currently a Chief Executive Officer at Tek Experts, bringing experience from previous roles at Microsoft, CA Technologies and Convergys. Steve Heffron holds a BS in Business Administration and Management @ The University of Kansas. With a robust skill set that includes Workforce Management, Capacity Planning, P&l Management, Business Process Improvement, Sales Operations and more, Steve Heffron contributes valuable insights to the industry. Steve Heffron has 4 emails and 1 mobile phone number on RocketReach.
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