Manager, Event and Incident Management @ (March 2013 - March 2016)
IT Problem Reporting Process Manager @ (February 2011 - March 2013)
IT Change Manager @ (May 2009 - February 2011)
IT Release Manager @ (May 2008 - June 2009)
Service Delivery Manager - Change Management @ (July 1995 - May 2008)
Supervisor @ (June 2000 - May 2002)
Supervisor and Technical Lead @ TPF Operations (January 2000 - January 2002)
Sr Technical Analyst @ (June 1996 - June 2000)
Operations Support Team Lead @ (January 1996 - January 2000)
Technical Lead @ Sabre Holdings, Inc (June 1991 - June 1996)
Steve Hayman Education
University of Oklahoma
Administrative Leadership
2004-2006
University of Oklahoma
Business Administration
Steve Hayman Skills
ITIL
Change Management
Mainframe
Six Sigma
Crisis Management
IT Service Management
Service Management
Incident Management
Service Delivery
SLA
IT Management
Process Improvement
Business Analysis
Release Management
IT Operations
IT Governance
SDLC
Data Center
Team Leadership
Process Engineering
Kepner-Tregoe
vSphere
VMware Workstation
VMware View
Problem Management
Business Process
Unix
Team Building
Project Planning
Project Delivery
PMP
IT Outsourcing
System Administration
Business Process Improvement
Testing
Program Management
Cross-functional Team Leadership
Vendor Management
Disaster Recovery
Training
ITIL Certified
Software Documentation
Integration
IT Strategy
Governance
Leadership
Management
VMware
PMO
Track Record of Success
Wealth
Microsoft Excel
Pivotal
Social Media
Kepner Tregoe
Business Partner
Concurrent
Performance Improvement
Business Partnering
New Concepts
Solution
Strategic Leadership
Engineering
SQL
Cross Functional Team Leadership
Incident
Manage Multiple
Ability to Learn
Communication
Organizational Structure
Business Strategy
Sequence
Project Management
Teaching
Continuous Improvement
Data Driven Testing
Steve Hayman Summary
Steve Hayman, based in Texas, United States, is currently a Compliance and Operational Risk Manager at Bank of America. Steve Hayman brings experience from previous roles at Bank of America, Southwest Airlines, Wipro and Hewlett Packard Enterprise. Steve Hayman holds a 2004 - 2006 Administrative Leadership @ University of Oklahoma. With a robust skill set that includes ITIL, Change Management, Mainframe, Six Sigma, Crisis Management and more. Steve Hayman has 1 emails and 4 mobile phone numbers on RocketReach.
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