Steve Grivas Email & Phone Number
Senior Director Customer Engagement and Consulting @ Connex Telecommunications Inc.
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Steve Grivas Location
- Toronto, ON, CA
Steve Grivas Work
- Senior Director Customer Engagement and Consulting @ (January 2025 - Present)
- Senior Sales Engineer @ (January 2024 - January 2025)
- Sr. Manager, Contact Centre Omni Channel Solutions @ (December 2018 - April 2024)
- Contact Centre Consultant, Technology Advisory @ (April 2013 - April 2024)
- Senior Consultant, Customer Experience Management, Contact Centre and ITSM @ (June 2011 - April 2013)
- Senior Solutions Architect, Business Engineering @ (June 2008 - June 2011)
- Senior Network Architect - Contact Centre and Voice @ (October 2005 - May 2008)
- Manager @ Minacs (January 2004 - January 2005)
- Account Manager @ (January 2002 - January 2004)
- Sr. Product Marketing Manager, Contact Centre Program @ Sprint Canada (January 2001 - January 2002)
- Director Business Development @ (January 1999 - January 2001)
- Operations Manager - Sales Trainer @ Media Express (January 1996 - January 1998)
Steve Grivas Education
- McGill University
Steve Grivas Skills
- Account Management
- Business Case
- Business Development
- CRM
- Call Center
- Call Centers
- Coaching
- Consulting
- Contact Center Management
- Contact Centers
- Contact Centre Technology
- Contact Centre Transformation
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Energy
- Financial Modeling
- Financial Services
- IT Strategy
- ITIL
- ITIL Service Strategy
- IVR
- Infrastructure Portfolio Management
- Leadership
- Managed Services
- Management
- Management Consulting
- Marketing Strategy
- Outsourcing
- Process Assessment
- Project Management
- Project Planning
- Proposal Writing
- Public Sector
- Quality Assurance
- Recruiting
- Requirements Analysis
- Security
- Service Delivery
- Service Desk
- Service Management
- Social Media
- Solution Architecture
- Strategic Planning
- Telecommunications
- Training
- Vendor Management
- VoIP
- Workforce Management
- Workshop Facilitation
Steve Grivas Summary
- Steve Grivas, based in Toronto, ON, CA, is currently a Senior Director Customer Engagement and Consulting at Connex Telecommunications Inc.. Steve Grivas brings experience from previous roles at Connex Telecommunications Inc., CIBC and CGI. Steve Grivas holds a McGill University. With a robust skill set that includes Account Management, Business Case, Business Development, CRM, Call Center and more. Steve Grivas has 2 emails and 1 mobile phone numbers on RocketReach.
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