Steve Fairhurst Email
Director of Customer Operations @ Hometree
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Steve Fairhurst Location
- Warrington, GB
Steve Fairhurst Work
- 2024 -now Director of Customer Operations @
- 2024 -2024 Consultant @ SJ Fairhurst Consulting
- 2021 -2024 Customer Operations Director @
- 2021 -2021 Customer Experience Operations Manager @
- 2019 -2021 Sales and Operations Director, UK and Ireland @
- 2016 -2019 Head of Sales ( Retention ) @
- 2015 -2016 Head Of Sales ( New Business ) @
- 2013 -2015 Head of Retention @
- 2012 -2013 Head of Retail Stores @
- 2006 -2012 Divisional Manager @
- 1998 -2006 Area Manager @
Steve Fairhurst Education
- Liverpool John Moores University
BA ( Hons ) (Media & Cultural Studies)
1992-1995
Steve Fairhurst Skills
- Multi-Channel Retailing
- Contact Centre Management
- Tactical & Strategic Planning
- Execution & Delivery
- Change Management
- Employee Learning & Development
- Coaching & Performance Management
- Management of CAPEX / OPEX budgets
- Succession Planning
- Behavioural Change
- Employee Engagement
- Strategy
- Team Leadership
- Team Management
- Customer Experience
- Management
- Telecommunications
- Customer Retention
- Retail
- Mobile Devices
- Performance Management
- Stakeholder Management
- Mobile Communications
- Account Management
- Sales Management
- Customer Service
- Coaching and Performance Management
- Multi Channel Retailing
- Strategic Planning
- Employee Learning and Development
- Merchandising
- Tactical and Strategic Planning
- Management of Capex
- Execution and Delivery
- Opex Budgets
Steve Fairhurst Summary
- Steve Fairhurst, based in Warrington, GB, is currently a Director of Customer Operations at Hometree . Steve Fairhurst brings experience from previous roles at SJ Fairhurst Consulting, Stagecoach Group plc and Amplifon. Steve Fairhurst holds a 1992 - 1995 BA ( Hons ) in Media & Cultural Studies @ Liverpool John Moores University. With a robust skill set that includes Multi-Channel Retailing, Contact Centre Management, Tactical & Strategic Planning, Execution & Delivery, Change Management and more. Steve Fairhurst has 1 emails on RocketReach.
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