Steve Fairhurst Email
Director of Customer Operations @ Hometree
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Steve Fairhurst Location
- Warrington, GB
Steve Fairhurst Work
- Director of Customer Operations @ (July 2024 - Present)
- Consultant @ SJ Fairhurst Consulting (February 2024 - May 2024)
- Customer Operations Director @ (April 2021 - January 2024)
- Customer Experience Operations Manager @ (February 2021 - April 2021)
- Sales and Operations Director, UK and Ireland @ (December 2019 - February 2021)
- Head of Sales ( Retention ) @ (October 2016 - December 2019)
- Head Of Sales ( New Business ) @ (October 2015 - September 2016)
- Head of Retention @ (March 2013 - September 2015)
- Head of Retail Stores @ (April 2012 - March 2013)
- Divisional Manager @ (July 2006 - April 2012)
- Area Manager @ (September 1998 - July 2006)
Steve Fairhurst Education
- Liverpool John Moores University
BA ( Hons ) (Media & Cultural Studies)
Steve Fairhurst Skills
- Account Management
- Behavioural Change
- Change Management
- Coaching & Performance Management
- Contact Centre Management
- Customer Experience
- Customer Retention
- Customer Service
- Employee Engagement
- Employee Learning & Development
- Execution & Delivery
- Management
- Management of CAPEX / OPEX budgets
- Mobile Communications
- Mobile Devices
- Multi-Channel Retailing
- Performance Management
- Retail
- Sales Management
- Sales Operations
- Service Operations
- Stakeholder Management
- Strategy
- Succession Planning
- Tactical & Strategic Planning
- Team Leadership
- Team Management
- Telecommunications
- Coaching and Performance Management
- Multi Channel Retailing
- Strategic Planning
- Employee Learning and Development
- Merchandising
- Tactical and Strategic Planning
- Management of Capex
- Execution and Delivery
- Opex Budgets
Steve Fairhurst Summary
- Steve Fairhurst, based in Warrington, GB, is currently a Director of Customer Operations at Hometree . Steve Fairhurst brings experience from previous roles at SJ Fairhurst Consulting, Stagecoach Group plc and Amplifon. Steve Fairhurst holds a BA ( Hons ) in Media & Cultural Studies @ Liverpool John Moores University. With a robust skill set that includes Account Management, Behavioural Change, Change Management, Coaching & Performance Management, Contact Centre Management and more. Steve Fairhurst has 1 emails on RocketReach.
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