Steve's Location
West Java, Indonesia
Steve's Work
- Head of Customer Care for Reduced Risk Product @ PT HM Sampoerna Tbk.
- Head Of Global Customer Operations @ Traveloka
- CRM and Customer Experience Group Head (SVP) @ Indosat Business
- Group VP Customer Relations Management @ PT. Bakrie Telecom Tbk & PT. Bakrie Connectivity
- Customer Care Operations General Manager @ PT Sampoerna Telekomunikasi Indonesia
- Customer Care General Manager @ PT. Bakrie Telecom Tbk
- Head of Customer Relations Management @ Bakrie Connectivity
- Head of Sales Support and After Sales Service and Head of CRM @ Bakrie Connectivity
- Retention and Loyalty Senior Manager @ PT. XL Axiata Tbk
- Complaint Resolutions and Recovery Manager @ PT. XL Axiata Tbk
Steve's Education
- Universitas Katolik Indonesia Atma Jaya
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
1996 - 2000
Steve's Skills
- Social Media
- Telecommunications
- Customer Retention
- Call Center
- VAS
- GSM
- Product Management
- Sales Management
- Mobile Devices
- Product Development
Steve's Summary
Steve, based in West Java, Indonesia, is currently a Head of Customer Care for Reduced Risk Product at PT HM Sampoerna Tbk., bringing experience from previous roles at Traveloka, Indosat Ooredoo, PT. Bakrie Telecom Tbk & PT. Bakrie Connectivity and PT Sampoerna Telekomunikasi Indonesia. Steve holds a 1996 - 2000 Bachelor of Business Administration (BBA) in Business Administration and Management, General @ Universitas Katolik Indonesia Atma Jaya. With a robust skill set that includes Social Media, Telecommunications, Customer Retention, Call Center, VAS and more, Steve contributes valuable insights to the industry. Steve has 4 emails and 2 mobile phone numbers on RocketReach.
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West Java, Indonesia43 -
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