Steve Drew Email
Continuous Improvement Manager @ Bristol Airport
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Steve Drew Location
- Bath, GB
Steve Drew Work
- Continuous Improvement Manager @ (February 2026 - Present)
- Owner Founder of Elevate Training and Coaching @ Elevate Training and Coaching (June 2025 - Present)
- Continuous Improvement Specialist @ (October 2021 - Present)
- Customer and Dispatch Manager @ (January 2016 - January 2017)
- Operations @ (January 2016 - January 2016)
- Operational Leader @ (January 2016 - January 2016)
- Projects and Development Manager @ (October 2011 - July 2016)
- Call Centre Consultant @ PRG (April 2010 - October 2011)
- Contact Centre Manager @ Einsurance (E-Insure Services) (January 2011 - January 2011)
- Technical Claims Manager @ Total Accident Management Ltd (July 2009 - April 2010)
- Customer Ops Manager @ (January 2006 - January 2009)
- Claims Team Leader @ Arval PHH (LV) (January 2000 - January 2006)
- tl @ (January 1996 - January 2000)
- Engineering Team @ Norwich Union (January 1990 - January 1992)
Steve Drew Education
- St George Secondary School 1983-1988
Steve Drew Skills
- Account Management
- Analysis
- B2B
- BPO
- Business Analysis
- Business Development
- Business Process
- Business Process Improvement
- Business Strategy
- Business Transformation
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Coaching & Mentoring
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Analysis
- Customer Experience Consulting
- Customer Experience Design
- Customer Experience Management
- Customer Retention
- Customer Satisfaction
- Customer Service
- Financial Services
- Insurance
- Leadership
- Leadership Development
- Management
- New Business Development
- Operations Management
- Outsourcing
- PRINCE2
- Performance Management
- Process Improvement
- Program Management
- Project Delivery
- Project Management
- Project Planning
- Recruiting
- Relationship Management
- Resource Management
- Risk Management
- Sales
- Sales Management
- Service Delivery
- Stakeholder Management
- Strategy
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Training
- Training Delivery
- Workforce Management
- Microsoft Office
Steve Drew Summary
- Steve Drew, based in Bath, GB, is currently a Continuous Improvement Manager at Bristol Airport. Steve Drew brings experience from previous roles at Elevate Training and Coaching and Wessex Water. Steve Drew holds a 1983 - 1988 St George Secondary School. With a robust skill set that includes Account Management, Analysis, B2B, BPO, Business Analysis and more. Steve Drew has 2 emails on RocketReach.
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