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Steve Donovan Location
Olney, MD, US
Steve Donovan Work
Senior Director of Customer Service @ (February 2022 - Present)
Director Of Customer Service @ (October 2018 - February 2022)
Senior Director of Customer Experience @ (December 2016 - October 2018)
Director of Client Services @ (April 2016 - December 2016)
Manager, Customer Fulfillment @ (December 2013 - April 2016)
Operations Manager @ (October 2011 - December 2013)
Senior Manager of Operations Support @ (September 2008 - February 2011)
Director of Operations @ (December 2006 - July 2008)
Mid-Market Sales Manager @ (October 2005 - December 2006)
Sales Manager @ Starpower Communications (April 1999 - October 2005)
Steve Donovan Education
Governance Institute of Australia 2016-2016
Queensland University of Technology 2001-2003
University of Phoenix
(Business Administration, Management, Business Administration And Management)
Steve Donovan Skills
Process Improvement
Leadership
Building Relationships
Strategic Thinking
Account Management
Strategic Partnerships
Vendor Management
Telecommunications
Cross-functional Team Leadership
Strategic Planning
New Business Development
Project Management
Business Development
Contract Negotiation
Wireless
Call Centers
Training
Customer Retention
Team Management
Team Leadership
Customer Satisfaction
Management
Program Management
Human Resources
Sales
Sales Management
CRM
Customer Service
Strategy
Performance Management
Team Building
Operations Management
Salesforce.com
Auditing
OHS
Development And Delivery Of Training
HSE Management Systems
Hazard Recognition
Industrial Safety
Cross Functional Team
Management System
Reporting And Analysis
Workplace Safety
Safety Management Systems
Hazard Identification
Occupational Health
Hazard Analysis
Standards Compliance
Quality Assurance
Environmental Management Systems
Safety Auditing
Risk Assessment
Risk Management
Building Management Systems
Cross Functional Team Leadership
Legal Compliance
Mining
Environmental Awareness
Ohs Management Systems
Regulatory Compliance
Training Delivery
Construction Safety
Operational Risk Management
Governance
Business Process Improvement
Integrated Management Systems
Assurance
Compliance Management
Behavior Based Safety
Inspection
Steve Donovan Summary
Steve Donovan, based in Olney, MD, US, is currently a Senior Director of Customer Service at The American Speech-Language-Hearing Association (ASHA). Steve Donovan brings experience from previous roles at The American Speech-Language-Hearing Association (ASHA), Cision and Oakwood Worldwide. Steve Donovan holds a 2016 - 2016 Governance Institute of Australia. With a robust skill set that includes Process Improvement, Leadership, Building Relationships, Strategic Thinking, Account Management and more. Steve Donovan has 2 emails and 1 mobile phone numbers on RocketReach.
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