Steve Bush Email
Customer Success Director @ ActiveOps
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Steve Bush Location
- Chelmsford, GB
Steve Bush Work
- Customer Success Director @ (July 2026 - Present)
- Director @ Lean Wellbeing Consultancy Ltd (July 2024 - Present)
- Chief People and Transformation Officer @ (January 2024 - January 2025)
- Chief Transformation and Technology Officer @ (January 2024 - January 2024)
- Chief Operations Officer @ (January 2023 - January 2023)
- Group Operations Director @ (January 2022 - January 2022)
- Global People Operations and Change Delivery Director @ (January 2019 - January 2021)
- Group Operations Transformation and Service Delivery Director @ (January 2017 - January 2018)
- Group Operations Transformation Director @ (January 2016 - January 2017)
- Various Operational Leadership and Transformation roles @ (January 2006 - January 2016)
- Regional Customer Service Manager @ (January 2005 - January 2006)
- Head of CustomerAssistance @ (January 2004 - January 2005)
- Customer Service Manager @ (January 2002 - January 2004)
Steve Bush Education
- Boswells school
High School Diploma
1977-1982
Steve Bush Skills
- Agility
- Attention to Detail
- Banking
- Benefits Realisation
- Board & Committee Engagement
- Budgeting
- Business Coaching
- Business Planning
- Business Process Improvement
- COO / ExCo Leadership
- Call Center
- Call Centers
- Change Management
- Change Portfolios
- Channel Performance
- Coaching
- Commercial Acumen
- Complaints
- Contact Centers
- Continuous Improvement
- Cost Efficiency
- Creativity and Innovation
- Culture Change
- Customer Experience
- Customer Experience Strategy
- Customer Service
- Delivery Assurance
- Digital & Technology Enablement
- Empathy
- Employee Engagement
- End-to-End Customer Journey
- Enterprise Transformation
- Executive Coaching
- Executive Decision Support
- Executive Leadership & Governance
- Friendly
- High Performance Teams
- Information Management
- Interpersonal Skills
- Job Evaluation
- Key Performance Indicators
- Large Scale Business Transformation
- Leadership
- Leadership Development
- Lean Management
- Lean Operations
- Lean Transformation
- Life Coaching
- Management
- Management Development
- Mergers & Acquisitions (M&A)
- Operating Rhythm
- Operational Efficiency
- Operational Excellence
- Operational Strategy
- Operations & Operating Model Design
- Operations Management
- Organizational Effectiveness
- P&L Ownership
- People Development
- People Management
- People-oriented
- Performance Improvement
- Performance Management
- Process Improvement
- Project Management
- Project Planning
- Reliability
- Respectful
- Revenue & Profit Growth
- Reward & Incentive Framework
- Risk, Compliance & Controls
- SMCR / FCA Regulated Environments
- Sales & Service Optimisation
- Service Delivery
- Shared Services
- Software as a Service (SaaS)
- Stakeholder Management
- Strategic Leadership
- Strategic Planning
- Strategic Thinking
- Strategy
- Target Operating Models
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Time Management
- Transformation & Change Delivery
- Verbal / Communicative
- Wellbeing
- Workforce Optimisation
- Risk Management
- Public Speaking
- Business Analysis
- Marketing
- People Oriented
Steve Bush Summary
- Steve Bush, based in Chelmsford, GB, is currently a Customer Success Director at ActiveOps. Steve Bush brings experience from previous roles at Lean Wellbeing Consultancy Ltd, Procentia - Pensions Software Solutions and Personal Group. Steve Bush holds a 1977 - 1982 High School Diploma @ Boswells school. With a robust skill set that includes Agility, Attention to Detail, Banking, Benefits Realisation, Board & Committee Engagement and more.
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