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Steve Broughton Location
Denver, CO, US
Steve Broughton Work
2021 -now Senior IT Solutions Architect - Contact Centers @
2021 -2021 President and CEO @ Front Range Management Consultants
2018 -2021 Senior Delivery Principal @
2017 -2018 Senior Delivery Executive - CenturyLink Command Center @
2008 -2017 Senior Manager @
2013 -2015 Vice President @
2002 -2008 CIO and Vice President Direct Marketing @ Church & Dwight Co., Inc. (Orange Glo International acquired by Church & Dwight
1997 -2002 President, E-Commerce Division @
1993 -1997 Principal @
1991 -1993 National Director @ PWC (Coopers & Lybrand)
Steve Broughton Education
University of Minnesota-Twin Cities
Bachelor of Science - Carlson School of Management (Business Administration and Management, General)
Nova Southeastern University
Master of Business Administration - MBA (Business Administration and Management, General)
Nova Southeastern University
Steve Broughton Skills
Leadership
Customer Experience
IT Strategy
Direct Marketing
E Commerce
BPO
Consulting
Social Media
Business Transformation
PMO
Call Center
Executive Management
Business Applications
Start Ups
Web Design
Call Center Administration
Telecommunications
Business Development
Customer Technologies
Customer Service Management
Process Improvement
Team Management
Strategy
Sales Management
Management Consulting
IVR
Microsoft Office
Operations Management
Contact Centers
Customer Insight
Program Management
Customer Service
IT Transformation
Strategic Selling
Strategic Consulting
Management
Professional Services Delivery
Project Management
Outsourcing
Analytics
Call Centers
Customer Service Operations
Service Strategy
Cloud Computing
CRM
IT Management
Program Leadership
Global Operations
Customer Relationship Management Crm
Sales
Client Development
Business Process Improvement
Customer Relationship Management
Steve Broughton Summary
Steve Broughton, based in Denver, CO, US, is currently a Senior IT Solutions Architect - Contact Centers at Xcel Energy. Steve Broughton brings experience from previous roles at Front Range Management Consultants and Accenture. Steve Broughton holds a Bachelor of Science - Carlson School of Management in Business Administration and Management, General @ University of Minnesota-Twin Cities. With a robust skill set that includes Leadership, Customer Experience, IT Strategy, Direct Marketing, E Commerce and more. Steve Broughton has 2 emails and 1 mobile phone numbers on RocketReach.
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