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Steve Bond Location
Cary, IL, US
Steve Bond Work
Senior Director, Member Services @ (June 2022 - Present)
Director Human Resource Services, Service Center Solutions and Strategy @ (February 2017 - June 2022)
HRS Customer Service Solutions Manager @ (March 2013 - February 2017)
HR Employee Service Center Transition and Implementation Manager @ (February 2006 - September 2013)
Knowledge Transfer and Instructional Design Manager @ Affiliated Computer Services, Inc. (January 2008 - August 2012)
Employee Service Center and Benefits Implementation Project Manager @ Affiliated Computer Services, Inc. (February 2006 - January 2010)
Customer Service Leadership @ (September 1996 - December 2005)
Steve Bond Education
Illinois Wesleyan University
Bachelor of Arts (B.A.) (Psychology and Biology)
1991-1995
Steve Bond Skills
Call Center
Needs Analysis
Vendor Management
Process Improvement
ADDIE
Blended Learning
Learning Management
Instructional Design
Instructor-led Training
Project Planning
Project Management
Communication
Client Liaison
Global Sourcing
Employee Benefits
Workday
Performance Consulting
Management
Training
Outsourcing
Call Centers
Leadership
Performance Management
Transition Management
Program Management
Visio
Captivate
Software Documentation
PeopleSoft
Training Delivery
Human Resources
Onboarding
Service Delivery
Offshoring
Employee Engagement
Talent Management
Business Process Improvement
Business Process
SharePoint
Change Management
Learning Management Systems
BPO
SnagIt
Resource Management
Consulting
Public Speaking
Performance Improvement
Ministry Leadership
Contact Centers
Business Process Outsourcing (BPO)
Navigators
Resources
Human Resource
Instructor Led Training
Business Process Outsourcing Bpo
Business Process Outsourcing
Steve Bond Summary
Steve Bond, based in Cary, IL, US, is currently a Senior Director, Member Services at Businessolver. Steve Bond brings experience from previous roles at Conduent, Xerox Services and Affiliated Computer Services, Inc.. Steve Bond holds a 1991 - 1995 Bachelor of Arts (B.A.) in Psychology and Biology @ Illinois Wesleyan University. With a robust skill set that includes Call Center, Needs Analysis, Vendor Management, Process Improvement, ADDIE and more. Steve Bond has 1 emails and 10 mobile phone numbers on RocketReach.
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