Steve Aman Email & Phone Number
Senior Director of Support @ Coursera
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Steve Aman Location
- Cupertino, CA, US
Steve Aman Work
- Senior Director of Support @ (March 2026 - Present)
- Director of Scaled Support @ (September 2022 - February 2026)
- Senior Manager, Customer Support @ (July 2020 - September 2022)
- Director of Support Operations @ (December 2015 - May 2020)
- Head of Operations @ (August 2015 - December 2015)
- Director of Food Hub Operations @ (April 2015 - August 2015)
- Senior Partner Manager @ (November 2014 - April 2015)
- Senior Vendor Manager, Customer Service , North America @ (February 2013 - September 2014)
- Customer Service Vendor Manager, North America @ (July 2011 - February 2013)
- Customer Service Team Manager @ (September 2010 - July 2011)
- Regional Operations Manager, Northwest @ (July 2007 - September 2010)
- Operations Manager, Salem Hub @ (December 2004 - July 2007)
- Fulfillment and Production Operations Manager @ (January 1998 - January 2005)
Steve Aman Education
- Washington State University
(Communication and Media Studies)
- Portland Community College
Associate of Arts - AA
Steve Aman Skills
- Customer Satisfaction
- Vendor Management
- Leadership
- Customer Experience
- Call Centers
- Customer Service
- Training
- Outsourcing
- Operations Management
- Process Improvement
- Team Building
- Call Center
- Performance Management
- Coaching
- Team Leadership
- Metrics
- Strategy
- Continuous Improvement
- Performance Metrics
- Quality Assurance
- Inventory Management
- Mentoring
- Team Management
- Contract Negotiation
- Project Planning
- CRM
- Inventory Control
- Workforce Management
- Logistics
- Time Management
- Problem Solving
- Budgets
- Leadership Development
- Hiring
- Data Analysis
- Microstrategy
- Recruiting
- Customer Service Management
- Customer Service Operations
- Excel
- Streaming Media
- P&L Management
- Distribution Center Operations
- Warehouse Management
- Interviews
- Strategic Planning
- Scalability
- Cross-functional Team Leadership
- Microsoft Excel
- Management
- Cross Functional Team Leadership
- Product Development
- Sales
- Change Management
Steve Aman Summary
- Steve Aman, based in Cupertino, CA, US, is currently a Senior Director of Support at Coursera. Steve Aman brings experience from previous roles at Coursera, GoPro and Good Eggs. Steve Aman holds a Washington State University. With a robust skill set that includes Customer Satisfaction, Vendor Management, Leadership, Customer Experience, Call Centers and more. Steve Aman has 3 emails and 3 mobile phone numbers on RocketReach.
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