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Steve Addy Location
New York, NY, US
Steve Addy Work
Director Customer Service @ (July 2018 - Present)
Director of Customer Experience @ (June 2016 - July 2018)
Director Customer Service @ (January 2014 - May 2016)
Senior Manager Operational Excellence and Customer Service @ (January 2012 - January 2014)
Manager, Operational Excellence @ (January 2009 - January 2012)
Contact Center Manager @ (January 1999 - January 2009)
General Manager @ (January 1989 - January 1999)
Steve Addy Education
Villanova University
Masters
2007-2008
Eastern Nazarene College
Bachelor of Arts (History)
Virginia Wesleyan College
New Philadelphia High School
Steve Addy Skills
Operational Excellence
Call Centers
Lean Manufacturing
Black Belt
Process Improvement
Project Management
Cross-functional Team Leadership
Operations Management
Change Management
Six Sigma
Business Process Improvement
Management
Leadership
Green Belt
Vendor Management
Strategic Planning
Customer Experience
Team Building
Outsourcing
Training
Business Strategy
Continuous Improvement
Supply Chain Management
Forecasting
Performance Management
Quality Management
Supply Chain
Business Analysis
Business Development
Customer Satisfaction
Product Development
Program Management
Account Management
Analytics
Product Management
B2B
Leadership Development
New Business Development
Team Leadership
Competitive Analysis
Coaching
Sales Management
Strategy
Public Speaking
Healthcare
Cross Functional Team Leadership
Customer Service
Steve Addy Summary
Steve Addy, based in New York, NY, US, is currently a Director Customer Service at HYDAC TECHNOLOGY CORP. Steve Addy brings experience from previous roles at Phillips Pet Food & Supplies, Taylor Communications and ACCO Brands. Steve Addy holds a 2007 - 2008 Masters @ Villanova University. With a robust skill set that includes Operational Excellence, Call Centers, Lean Manufacturing, Black Belt, Process Improvement and more. Steve Addy has 2 emails and 2 mobile phone numbers on RocketReach.
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