If you are looking to measure internal and external customer loyalty, implement end-to-end customer experience management, and ensure a closed-loop is in place to address customer satisfaction issues, Sterling offers you unsurpassed tools. Want to know which customers to sample or how often? We have experience and expertise to guide you. Whether you are a seasoned user of market research or a new user of these powerful tools, Sterling stays immersed and integrated with you every step of the way. Sterling Research Group is a full-service market research firm specializing in customer satisfaction and loyalty research. In our 25-year history we have experience working in a variety of industries from hospitality to financial services and gaming to healthcare. We offer consulting practices along with other completely customizable products, services, and techniques. We have tools that allow us to bring the best technology to play in service to client needs, from survey to reporting and service recovery. Sterling's size combines the personal attention of a small firm with the state of the art technology and scalability of a large firm for the ability to create highly customizable projects delivering fast and accurate results. We turn these results into valuable information that helps our clients become stronger, more customer-focused organizations. We offer Sterling S.I.L.V.E.R. solutions to help our clients gain insight and strategic direction in order to build and grow service excellence. Please visit our website www.SterlingResearchGroup.com for information or email us at info@sterlingresearchgroup.com.
View Top Employees from Sterling Research GroupWebsite | http://www.sterlingresearchgroup.com |
Revenue | $14 million |
Employees | 18 (16 on RocketReach) |
Founded | 1987 |
Address | 150 Second Ave. N Ste. 660, St. Petersburg, Florida 33701, US |
Phone | (727) 866-2400 |
Technologies |
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Industry | Market Research, Research, Business Services General, Marketing Research, Business Services, Data and Analytics, Guest Satisfaction Research, Design, Survey Research, Customer Satisfaction, Insight Consulting |
Web Rank | 25 Million |
SIC | SIC Code 87 Companies, SIC Code 873 Companies |
NAICS | NAICS Code 54 Companies, NAICS Code 541 Companies |
Looking for a particular Sterling Research Group employee's phone or email?
The Sterling Research Group annual revenue was $14 million in 2023.
16 people are employed at Sterling Research Group.
Sterling Research Group is based in St. Petersburg, Florida.
The NAICS codes for Sterling Research Group are [54, 541].
The SIC codes for Sterling Research Group are [87, 873].