Head of Customer Service and Operational Resilience @ StreamBank
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Stephen Williams Location
Cardiff, GB
Stephen Williams Work
2025 -
now Head of Customer Service and Operational Resilience @
2022 -
now Operations Manager @
2021 -
now Head of Operational Resilience and Third Party Oversight @
2019 -
2022 Operational Resilience Lead @
2016 -
2019 Business Continuity Manager @
2015 -
2016 Problem Manager @
2013 -
2015 IT Analyst @
2011 -
2013 Operational Controls Manager @
2011 -
2011 Director @ SWILLIAMS SOLUTIONS LTD
2011 -
2011 Service Analyst Team Leader @
2006 -
2009 Business Continuity Consultant @
2002 -
2006 Service Desk Team Leader @
2000 -
2001 Call Centre Technical Support Manager @ World Travel Direct
1994 -
1999 Help Desk Team Leader @ Newbridge Networks
1990 -
1994 Service Centre Manager @
Stephen Williams Education
Whitchurch High School 1981
-
1987
Stephen Williams Skills
Management
Service Management
Information Technology
Business Continuity
Incident Management
Information Security
Risk Management
Outsourcing
Stakeholder Management
Security
IT Service Management
Team Management
Problem Management
Operational Risk
ITIL
Service Desk
Solution Architecture
Project Delivery
Governance
Stephen Williams Summary
Stephen Williams, based in Cardiff, GB, is currently a Head of Customer Service and Operational Resilience at StreamBank. Stephen Williams brings experience from previous roles at StreamBank, Hodge, Hodge Bank and Principality Building Society. Stephen Williams holds a 1981 - 1987 Whitchurch High School. With a robust skill set that includes Management, Service Management, Information Technology, Business Continuity, Incident Management and more. Stephen Williams has 2 emails on RocketReach.
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