Stephen Williams Email & Phone Number
Head of Customer Service and Operational Resilience @ StreamBank
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Stephen Williams Location
- Cardiff, GB
Stephen Williams Work
- Head of Customer Service and Operational Resilience @ (April 2025 - Present)
- Operations Manager @ (September 2022 - Present)
- Head of Operational Resilience and Third Party Oversight @ (January 2021 - September 2022)
- Operational Resilience Lead @ (September 2019 - September 2022)
- Business Continuity Manager @ (June 2016 - August 2019)
- Problem Manager @ (February 2015 - May 2016)
- IT Analyst @ (May 2013 - February 2015)
- Operational Controls Manager @ (June 2011 - April 2013)
- Director @ SWILLIAMS SOLUTIONS LTD (March 2011 - October 2011)
- Service Analyst Team Leader @ (January 2011 - January 2011)
- Business Continuity Consultant @ (February 2006 - December 2009)
- Service Desk Team Leader @ (September 2002 - January 2006)
- Call Centre Technical Support Manager @ World Travel Direct (January 2000 - June 2001)
- Help Desk Team Leader @ Newbridge Networks (October 1994 - November 1999)
- Service Centre Manager @ (September 1990 - September 1994)
Stephen Williams Education
- Whitchurch High School 1981-1987
Stephen Williams Skills
- Management
- Service Management
- Information Technology
- Business Continuity
- Incident Management
- Information Security
- Risk Management
- Outsourcing
- Stakeholder Management
- Security
- IT Service Management
- Team Management
- Problem Management
- Operational Risk
- ITIL
- Service Desk
- Solution Architecture
- Project Delivery
- Governance
Stephen Williams Summary
- Stephen Williams, based in Cardiff, GB, is currently a Head of Customer Service and Operational Resilience at StreamBank. Stephen Williams brings experience from previous roles at StreamBank, Hodge and Principality Building Society. Stephen Williams holds a 1981 - 1987 Whitchurch High School. With a robust skill set that includes Management, Service Management, Information Technology, Business Continuity, Incident Management and more. Stephen Williams has 2 emails and 1 mobile phone numbers on RocketReach.
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