Stephen Whitty Location
United Kingdom
Stephen Whitty Work
- 2017 - now Partner @ Wipro
- 2006 - 2006 Deployment Leader - Lean Sigma @ Littlewoods Shop Direct Group
- 2004 - 2006 Six Sigma Programme Leader - Pickfords UK @ SIRVA BGRS Worldwide, Inc.
- 1999 - 2003 Programme Manager - A380 Manufacturing Launch Team @ BAE Systems
- 2014 - 2016 Customer Design and Transformation Leader @ The Royal Bank of Scotland Group
- 2010 - 2014 Head of Customer Experience @ The Royal Bank of Scotland Group
- 2009 - 2010 Senior Business Partner - Group Lean Practice @ The Royal Bank of Scotland Group
- 2006 - 2009 Programme Leader - Continuous Improvement and Master Black Belt @ The Royal Bank of Scotland Group
Stephen Whitty Education
- British Quality Foundation
Lead Certifier Lean Sigma Programmes
2009 - 2009 - British Quality Foundation
Certified Lean Sigma Master Black Belt
2007 - 2007 - Institute of Electrical Engineers
Chartered Engineer
2003 - 2003
- Process Management International
Certified Six Sigma Black Belt
2003 - 2003 - University of Warwick - Warwick Business School
Certificate in Engineering and Business Management
2002 - 2002 - University of Warwick
BEng / MEng (Manufacturing Systems Engineering)
1995 - 1999 - Royal College of Art
Service Design
- Chartered Management Institute
Certificate - Level 5 (Professional Consulting)
- Market Research Society
(Customer Research - Qualitative and Quantitative)
- University of Warwick - Warwick Business School
Master of Engineering - MEng
Stephen Whitty Skills
- • Internationally recognised speaker on Customer Experience
- Co-wrote Harvard Business Review and California Management articles on CExp
- • Lead Certifier for British Quality Foundation for Green / Black Belt
- • Expert in Customer Journey Mapping, MOT analysis, Service Blueprinting
- Srong academic network with Warwick, Henley, Cranfield, Cass, LSE
- Experience driving improvement activity across European, American U.K culture
- Lean Production Trainer Airbus U.K.
- GE Change Acceleration Programme accredited.
- Minitab and JMP statistical modelling software.
- iGrafx business modelling.
Stephen Whitty Summary
Stephen Whitty, based in United Kingdom, is currently a Partner at Wipro. Stephen Whitty brings experience from previous roles at Littlewoods Shop Direct Group, SIRVA Relocation, BAE Systems and Royal Bank of Scotland. Stephen Whitty holds a 2009 - 2009 Lead Certifier Lean Sigma Programmes @ British Quality Foundation. With a robust skill set that includes • Internationally recognised speaker on Customer Experience, Co-wrote Harvard Business Review and California Management articles on CExp, • Lead Certifier for British Quality Foundation for Green / Black Belt, • Expert in Customer Journey Mapping, MOT analysis, Service Blueprinting, Srong academic network with Warwick, Henley, Cranfield, Cass, LSE and more. Stephen Whitty has 1 emails on RocketReach.
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