Sales and Services Manager @ (October 2013 - March 2016)
Manager II @ (May 2008 - February 2013)
Contact Center Manager III @ (December 1998 - December 2007)
Stephen Wessels Education
St. Edward's University
Master of Business Administration (MBA)
1994-1996
Texas State University
Bachelor of Business Administration (BBA)
1985-1991
Stephen Wessels Skills
Bankruptcy
Call Center Administration
Call Center Development
Call Centers
Call center start-up
Cisco Call Manager
Collections
Contact Center Management
Customer Service
Customer Service Management
Debt Settlement
Default Administration
FHA
Foreclosures
Insurance
Leadership
Loan Servicing
Loss Mitigation
Management
Mortgage Banking
Mortgage Servicing
Process Improvement
Property & Casualty Insurance
Property Claims
REO
Residential Mortgages
Reverse Mortgages
Sales
Sales Management
Second Mortgages
Student Loans
VA loans
Higher Education
Property And Casualty Insurance
Services
Stephen Wessels Summary
Stephen Wessels, based in Austin, TX, US, is currently a Assistant Director, Borrower Services at Texas Higher Education Coordinating Board. Stephen Wessels brings experience from previous roles at Texas Higher Education Coordinating Board, Sears Holdings Corporation, OneWest Bank and Progressive Insurance. Stephen Wessels holds a 1994 - 1996 Master of Business Administration (MBA) @ St. Edward's University. With a robust skill set that includes Bankruptcy, Call Center Administration, Call Center Development, Call Centers, Call center start-up and more. Stephen Wessels has 4 emails and 1 mobile phone numbers on RocketReach.
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