Stephen Rivers Email & Phone Number
Vice President Operations and Delivery @ Central 1
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Stephen Rivers Location
- Ontario, Canada
Stephen Rivers Work
- Vice President Operations and Delivery @ (April 2025 - Present)
- AVP, Client Experience (Delivery and Support) @ (February 2023 - May 2025)
- Head of Client Implementation and Support @ (May 2021 - March 2023)
- Director, Client Support Services @ (June 2009 - May 2021)
- Manager, Customer Contact @ Ultramatic Sleep of Canada (August 2008 - March 2009)
- Site Director @ (January 2005 - July 2008)
- Operations Manager @ Telespectrum (March 2000 - January 2005)
- Project Manager @ S&P Data (November 1997 - March 2000)
Stephen Rivers Education
- University of Waterloo
Bsc. (Earth Sciences: Geology)
1992-1997
Stephen Rivers Skills
- Customer Satisfaction
- Customer Service
- Leadership
- Call Center
- Customer Experience
- Workforce Management
- Inbound Marketing
- Contact Centers
- Customer Retention
- Vendor Management
- Outsourcing
- Performance Management
- Telemarketing
- Business Process Improvement
- Process Improvement
- Operations Management
- CRM
- ITIL
- Problem Management
- Time Management
- Incident Management
- Collaborative Problem Solving
- Relationship Management
- Management
- Analysis
- Call Centers
- Quality Assurance
- Business Analysis
- Change Management
- Security
- Service Delivery
- Team Leadership
- Sales
- Team Management
- Recruiting
- Banking
- Strategy
- Product Management
- Program Management
- Telecommunications
- Project Portfolio Management
- Risk Management
- Business Process
- Strategic Planning
- Marketing
- Customer Relationship Management Crm
- Customer Relationship Management
Stephen Rivers Summary
- Stephen Rivers, based in Ontario, Canada, is currently a Vice President Operations and Delivery at Central 1. Stephen Rivers brings experience from previous roles at Central 1 and Ultramatic Sleep of Canada. Stephen Rivers holds a 1992 - 1997 Bsc. in Earth Sciences: Geology @ University of Waterloo. With a robust skill set that includes Customer Satisfaction, Customer Service, Leadership, Call Center, Customer Experience and more. Stephen Rivers has 1 emails and 1 mobile phone numbers on RocketReach.
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