Stephen Rivers Email & Phone Number
Vice President Operations and Delivery @ Central 1
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Stephen Rivers Location
- Ontario, Canada
Stephen Rivers Work
- 2025 -now Vice President Operations and Delivery @
- 2023 -2025 AVP, Client Experience (Delivery and Support) @
- 2021 -2023 Head of Client Implementation and Support @
- 2009 -2021 Director, Client Support Services @
- 2008 -2009 Manager, Customer Contact @ Ultramatic Sleep of Canada
- 2005 -2008 Site Director @
- 2000 -2005 Operations Manager @ Telespectrum
- 1997 -2000 Project Manager @ S&P Data
Stephen Rivers Education
- University of Waterloo
Bsc. (Earth Sciences: Geology)
1992-1997
Stephen Rivers Skills
- Customer Satisfaction
- Customer Service
- Leadership
- Call Center
- Customer Experience
- Workforce Management
- Inbound Marketing
- Contact Centers
- Customer Retention
- Vendor Management
- Outsourcing
- Performance Management
- Telemarketing
- Business Process Improvement
- Process Improvement
- Operations Management
- CRM
- ITIL
- Problem Management
- Time Management
- Incident Management
- Collaborative Problem Solving
- Relationship Management
- Management
- Analysis
- Call Centers
- Quality Assurance
- Business Analysis
- Change Management
- Security
- Service Delivery
- Team Leadership
- Sales
- Team Management
- Recruiting
- Banking
- Strategy
- Product Management
- Program Management
- Telecommunications
- Project Portfolio Management
- Risk Management
- Business Process
- Strategic Planning
- Marketing
- Customer Relationship Management Crm
- Customer Relationship Management
Stephen Rivers Summary
- Stephen Rivers, based in Ontario, Canada, is currently a Vice President Operations and Delivery at Central 1. Stephen Rivers brings experience from previous roles at Central 1 and Ultramatic Sleep of Canada. Stephen Rivers holds a 1992 - 1997 Bsc. in Earth Sciences: Geology @ University of Waterloo. With a robust skill set that includes Customer Satisfaction, Customer Service, Leadership, Call Center, Customer Experience and more. Stephen Rivers has 1 emails and 1 mobile phone numbers on RocketReach.
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