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Stephen Pepe Location
Jacksonville, FL, US
Stephen Pepe Work
Director, DoD Reservation Center @ Navy Exchange Service Command (January 2011 - Present)
Retention Supervisor @ (January 2009 - January 2011)
Sales Supervisor @ Comcast Corporation (October 2008 - May 2009)
Director of Client Services @ TradeStation Securities, Inc (August 2001 - April 2007)
Manager, Call Center Operations, Walt Disney World Resort Call Center @ WALT DISNEY WORLD RESORTS (October 1993 - August 2001)
Senior Reservation Sales Manager @ WALT DISNEY ATTRACTIONS, LLC (September 1993 - August 2001)
Stephen Pepe Education
USF, Tampa
Master's of Science; Bachelor of Arts (Management; Leadership and Organizational Effectiveness; Theatre/Education)
1999-2001
Stephen Pepe Skills
Leadership
Customer Experience
Hiring
Team Building
Call Center
Sales
Avaya
Event Planning
Customer Retention
Sales Operations
Customer Satisfaction
Vendor Management
Team Leadership
Process Improvement
Strategy
Operations Management
Marketing
Supervisory Skills
Hospitality
Leadership Development
Cross Functional Team Leadership
Training
Time Management
Customer Service
Contract Negotiation
Project Planning
Budgets
Management
Coaching
Inventory Management
Call Centers
Recruiting
Selling
Stephen Pepe Summary
Stephen Pepe, based in Jacksonville, FL, US, is currently a Director, DoD Reservation Center at Navy Exchange Service Command. Stephen Pepe brings experience from previous roles at Comcast, Comcast Corporation, TradeStation Securities, Inc and WALT DISNEY WORLD RESORTS. Stephen Pepe holds a 1999 - 2001 Master's of Science; Bachelor of Arts in Management; Leadership and Organizational Effectiveness; Theatre/Education @ USF, Tampa. With a robust skill set that includes Leadership, Customer Experience, Hiring, Team Building, Call Center and more. Stephen Pepe has 1 emails and 7 mobile phone numbers on RocketReach.
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