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Stephen Owens Location
Nashville, TN, US
Stephen Owens Work
Director of Customer Service @ (March 2024 - Present)
Sr. IT Project Manager @ (March 2019 - March 2024)
General Manager - District Manager Training Program @ (January 2018 - February 2019)
Operations Manager - District Manager Training Program @ (June 2017 - December 2017)
Senior Operational Logistics and Project Manager @ (April 2016 - June 2017)
Operational Logistics and Project Manager @ (June 2014 - September 2015)
Regional Operations and Project Manager @ (August 2013 - April 2014)
Operations Manager @ (September 2012 - July 2013)
General Manager for projects, personnel, operations, and training @ (August 2011 - October 2012)
Web Application Developer @ (February 2008 - July 2010)
Java Developer @ (January 2004 - February 2008)
Stephen Owens Education
Florida Institute of Technology
Master's degree (Project Management)
2016-2018
East Texas A&M University
Bachelor's degree (Computer Information Systems)
2004-2008
Stephen Owens Skills
.NET
Analytical Skills
Army
Artificial Intelligence (AI)
Business Relationship Management
Change Management
Coaching
Communication
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Success
Customer Surveys
Director level
Executive Coaching
HTML
Human Resources
Information Technology
Java
Java Enterprise Edition
Key Metrics
Key Performance Indicators
Leadership
Leadership Development
Logistics
Logistics Management
Maintenance Management
Management
Mentoring
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Project
Microsoft Word
Military
Military Experience
Military Logistics
Military Operations
Military Training
Operational Planning
Operations Management
Organizational Leadership
Personnel
Program Management
Project Management
Project Planning
SQL
Security Clearance
Software Development
Strategic Planning
Supply Chain Management
Team Leadership
Testing
Time Management
Training
Windows
Zendesk
Net
Stephen Owens Summary
Stephen Owens, based in Nashville, TN, US, is currently a Director of Customer Service at Tennessee Department Of Safety And Homeland Security. Stephen Owens brings experience from previous roles at Tennessee Department of Finance and Administration, Love's Travel Stops and US Army. Stephen Owens holds a 2016 - 2018 Master's degree in Project Management @ Florida Institute of Technology. With a robust skill set that includes .NET, Analytical Skills, Army, Artificial Intelligence (AI), Business Relationship Management and more. Stephen Owens has 1 emails and 1 mobile phone numbers on RocketReach.
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