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Stephen Ortiz Location
Texas, United States
Stephen Ortiz Work
Vice President of Loss Mitigation @ (May 2026 - Present)
Head of Collections, Loss Recovery and Auto Servicing @ (April 2019 - May 2026)
Vice President - Call Center Operations @ (March 2016 - March 2019)
Director of Collections and Customer Service @ (March 2013 - March 2016)
Collections Department Manager @ (November 2001 - March 2013)
Sales and Installation Manager @ (May 1997 - November 2001)
Stephen Ortiz Education
University of Maryland
Bachelor of Arts
Stephen Ortiz Skills
Account Management
Banking
Brand Management
Budgeting
Business Analysis
Business Development
Business Process Improvement
Business Strategy
Call Center
Call Centers
Change Management
Coaching
Contact Centers
Continuous Improvement
Contract Negotiation
Credit
Credit Cards
Cross-functional Team Leadership
Customer Experience
Customer Loyalty Management
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Dispute Resolution
Executive Management
Finance
Financial Analysis
Financial Services
Forecasting
Human Capital
Human Capital Management
Leadership
Leadership Development
Loans
Loss Mitigation
Management
Microsoft Excel
Microsoft Office
Negotiation
New Business Development
Operational Efficiency
Operational Excellence
Operations Management
Outsourcing
Performance Management
Policies & Procedures
Portfolio Management
Presentation Skills
Process Improvement
Program Management
Project Management
Relationship Management
Risk Management
Sales
Sales Management
Soft Skills
Strategic Planning
Strategic Thinking
Strategic Vision
Strategy
Team Building
Team Leadership
Time Management
Training
Vendor Management
Marketing
Cross Functional Team Leadership
Collections
Customer Relationship Management Crm
Customer Relationship Management
Stephen Ortiz Summary
Stephen Ortiz, based in Texas, United States, is currently a Vice President of Loss Mitigation at Yendo. Stephen Ortiz brings experience from previous roles at Oportun, Zibby, ACE Cash Express and Capital One Auto Finance. Stephen Ortiz holds a Bachelor of Arts @ University of Maryland. With a robust skill set that includes Account Management, Banking, Brand Management, Budgeting, Business Analysis and more. Stephen Ortiz has 1 emails and 3 mobile phone numbers on RocketReach.
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