Stephen Oldham Email & Phone Number
Customer Care Experience Director @ JLR
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Stephen Oldham Location
- Knowle, GB
Stephen Oldham Work
- 2026 -now Customer Care Experience Director @
- 2025 -now Parts, Accessories and Services Director @
- 2022 -2026 Customer Care Quality Director @
- 2019 -2022 Senior Manager - Customer Service Quality (CSQ) - Technical Engineering @
- 2016 -2019 Manager - Global Field Services Action (FSA) @
- 2014 -2016 Manager - Jaguar Product Investigation @
- 2011 -2014 Manager - Lean 6 Sigma Master Black Belt (MBB) @
- 2009 -2011 Team Leader - Jaguar Plant Vehicle Team (PVT) leader @
- 2008 -2009 Team Leader - Jaguar Launch Engineer @
- 2004 -2009 Team Leader - Land Rover Plant Vehicle Team (PVT) leader @
- 2007 -2007 Project Engineer - Ford North American Powertrain Product Investigation @
- 2000 -2004 Project Engineer - Land Rover Exhaust System @
- 1999 -2000 Project Engineer - BMW Diesel Calibration @
- 1995 -1999 Technical Apprentice - Rover Group @
Stephen Oldham Education
- University of Warwick - Warwick Business School
MBA (Masters of Business)
2009-2012 - 6 Sigma Academy
Lean Six Sigma Master Black Belt
2011-2012 - Jaguar Land Rover
Lean 6 Sigma Blackbelt
2006-2007 - Birmingham City University
BEng (Hons) (Management of Manufactruing Systems)
1999-2002
Stephen Oldham Skills
- Automotive
- Six Sigma
- Continuous Improvement
- Operational Excellence
- Lean Manufacturing
- FMEA
- Kaizen
- Manufacturing Engineering
- Engineering
- Powertrain
- Program Management
- Manufacturing
- Product Development
- Testing
- Leadership
- SPC
- PPAP
- APQP
- Value Stream Mapping
- Root Cause Analysis
- 5S
- Sales
- Java
- Technical Services
- Project Management
- Services
- Control Systems
- Advanced Product Quality Planning Apqp
- Failure Mode and Effects Analysis Fmea
- Failure Mode and Effects Analysis
- Advanced Product Quality Planning
Stephen Oldham Summary
- Stephen Oldham, based in Knowle, GB, is currently a Customer Care Experience Director at JLR. Stephen Oldham brings experience from previous roles at JLR. Stephen Oldham holds a 2009 - 2012 MBA in Masters of Business @ University of Warwick - Warwick Business School. With a robust skill set that includes Automotive, Six Sigma, Continuous Improvement, Operational Excellence, Lean Manufacturing and more. Stephen Oldham has 4 emails and 2 mobile phone numbers on RocketReach.
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