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Stephen O'Connor Work
Vice President of Customer Success and Account Management @ (September 2020 - Present)
SVP of Customer Success and Account Management @ (September 2020 - Present)
VP of Customer Experience @ (October 2019 - September 2020)
VP Customer Success and Support Operations @ (November 2017 - October 2019)
Global Head of Customer Experience (Exited) @ (December 2013 - November 2017)
Director of Customer Growth @ KloudNation (September 2012 - December 2013)
Co-Founder and CEO (Exited) @ Cadee Software Inc. (May 2010 - December 2012)
Director Of Corporate Sales @ (May 2008 - August 2012)
Stephen O'Connor Education
University of Guelph
B.A. Honours (Criminal Justice and Public Policy)
2002-2007
University of Guelph
Bachelor of Business Administration - BBA (Business Administration and Management, General)
Stephen O'Connor Skills
CRM
Strategy
Business Development
Management
Direct Sales
Sales Process
Sales Operations
Lead Generation
Training
Customer Acquisition
Customer Retention
Customer Experience
SEO
Marketing
Social Media Measurement
Strategic Communications
Inbound Marketing
Content Strategy
Marketing Strategy
Market Research
Enterprise Software
Product Marketing
Social Networking
Enterprise Content Management
Integration
Blogging
Business Planning
Strategic Planning
Collaboration Tools
Corporate Communications
Customer Relationship Management (CRM)
Sales
Social Media
Insurance
Sales Strategy
Market
Frameworks
Communication
Search Engine Optimization Seo
Love
End to End
Market Analysis
Responsibility
Growing Businesses
Market Planning
Business Services
Criminal Justice
Customer Data
Canada
Voice of the Customer
Adjustments
Customer Satisfaction
Brand Awareness
Coaching
Onboarding
Portfolio
Rate
Business Relationship Management
Change Management
Start Ups
Customer Service
Corporate Office
Lead a Team
Amazing
Rollout
Business Insights
Business Administration
Net Promoter Score
Public Policy
Organizational Leadership
Customer Feedback
Customer Success
HIT
Executive Team
Partnerships
Active
Operations
Net
Business Initiatives
Growth Strategies
Advertising
Organizational Structure
Analysis
Execution
Zendesk
Stakeholder Management
Customer Relationship Management Crm
LinkedIn
Delivers
Strategies
Roadmap
Public Speaking
Business Strategy
Churn
Salesforce.com
Culture
HTTPS
Accountability
Design
Go to Market Strategy
Innovator
Mergers and Acquisitions
Toronto
Csat
Golang
Reports
Agile Methodologies
Customer Relationship Management
Stephen O'Connor Summary
Stephen O'Connor, is currently a Vice President of Customer Success and Account Management at 1Password. Stephen O'Connor brings experience from previous roles at 1Password, Roadmunk, Maropost and Vend. Stephen O'Connor holds a 2002 - 2007 B.A. Honours in Criminal Justice and Public Policy @ University of Guelph. With a robust skill set that includes CRM, Strategy, Business Development, Management, Direct Sales and more. Stephen O'Connor has 3 emails and 1 mobile phone numbers on RocketReach.
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