2019 -
2021 Markets Lead - Digital Transformation @
2016 -
2019 Head of Professional Courses and Employer Relations @
2014 -
2016 ACCA Group Manager @
2012 -
2014 Senior Operations Manager @ RESPONSE
2011 -
2012 Regional Support Manager @
2011 -
2011 Retail Branch Manager @
2003 -
2011 Call Centre Manager @
2002 -
2003 Senior Team Leader @
2001 -
2003 Call Centre Team Leader @
1998 -
2001 Customer Service Representative @
1988 -
1992 Buyer @ W J Harte Construction
Stephen Mooney Education
University of Strathclyde
LLB (Banking and Employment Law)
2005
-
2010
Sacred Heart University
Bachelor of Science(Hons) (Economics)
1995
-
1997
Kansas City Kansas College
Associate in Arts (Economics and Mathematics)
1992
-
1995
Stephen Mooney Skills
Customer Experience
Call Centre
People Management
Customer Satisfaction
Performance Management
Strategic Leadership
Lean Management
Operations Management
Branch Management
Retail Banking
Employment Law
Banking Law
Economics
Econometrics
Local Government
Management
Call Centers
Call Center
Team Leadership
Banking
Coaching
Human Resources
Project Planning
Leadership
Change Management
Team Management
Contact Centers
ACCA
Stephen Mooney Summary
Stephen Mooney, based in Glasgow, GB, is currently a Chief Finance Officer at NHS Credit Union. Stephen Mooney brings experience from previous roles at NHS Credit Union and ACCA. Stephen Mooney holds a 2005 - 2010 LLB in Banking and Employment Law @ University of Strathclyde. With a robust skill set that includes Customer Experience, Call Centre, People Management, Customer Satisfaction, Performance Management and more. Stephen Mooney has 2 emails on RocketReach.
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