Customer Relations Supervisor @ (April 2011 - January 2021)
Customer Service Supervisor @ (November 2009 - April 2011)
Team Lead @ (September 2006 - November 2009)
Manager of Client Services @ SAT-OPS LLC (April 2002 - September 2006)
Manager of Satellite Operations U.S. @ Vyvx (April 1996 - April 2002)
Supervisor Satellite operations @ (April 1994 - April 1996)
Sales representative @ Continental Cablevision (January 1990 - January 1995)
Stephen Merrett Skills
Problem Solving
Excel
Customer Service
Call Center
PowerPoint
Microsoft Office
Word
Employee Relations
Windows
Process Improvement
Outlook
Scheduling
Coaching
Customer Satisfaction
Supervisory Skills
Vendor Management
Mentoring
Change Management
Team Building
Operations Management
Budgeting
Inventory Management
Administration
Troubleshooting
Quality Assurance
Team Leadership
Telecommunications
Forecasting
Spreadsheets
Executive Management
Team Management
Call Centers
Sales
Access
Time Management
Leadership
Teamwork
Strategic Planning
Data Analysis
Project Management
Business Analysis
Risk Management
Financial Analysis
Cross-functional Team Leadership
Negotiation
Performance Management
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Access
Cross Functional Team Leadership
Stephen Merrett Summary
Stephen Merrett, based in Concord, NH, US, is currently a Customer Experience Supervisor at Unitil. Stephen Merrett brings experience from previous roles at Unitil Service Corp., National Grid, Putnam Investments and SAT-OPS LLC. With a robust skill set that includes Problem Solving, Excel, Customer Service, Call Center, PowerPoint and more. Stephen Merrett has 2 emails and 1 mobile phone numbers on RocketReach.
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