Stephen Mcmi Email
Head of Problem Management @ Capita
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Stephen Mcmi Location
- England, United Kingdom
Stephen Mcmi Work
- 2020 -now Head of Problem Management @
- 2018 -2020 Service Operations Manager - Major Incident and Problem Management @
- 2014 -2018 Head of Problem Management @
- 2013 -2014 Senior Major Incident Manager @
- 2013 -2013 Acting Head of Major Incident Management @
- 2012 -2013 Senior Major Incident Manager @
- 2010 -2012 Major Incident Manager @
- 2007 -2010 Senior Engineer @ Commercial Technical Systems (UK) Ltd
- 2005 -2006 Line Worker @
- 2002 -2004 Bar Operative @
Stephen Mcmi Education
- Birmingham Metropolian College
Electrical & Electronic Servicing (Signal Reception) Level 3
2009-2010 - Sherwood Hall Upper School and Sixth Form College
(GCSE & AS Levels)
1997-2001
Stephen Mcmi Skills
- Incident Management
- People Management
- Problem Solving
- Team Leadership
- Process Improvement
- Teamwork
- Team Management
- Time Management
- Management
- Software Documentation
- Problem Management
- Service Improvement
- Training
- Major Incident Management
- Service Desk
- IT Operations
- Customer Satisfaction
- IT Outsourcing
- Service Management
- ITIL
- Service Delivery
- IT Service Management
- SLA
- Outsourcing
- Stakeholder Management
- IT Management
- Project Delivery
- Data Center
- IT Strategy
- Managed Services
Stephen Mcmi Summary
- Stephen Mcmi, based in England, United Kingdom, is currently a Head of Problem Management at Capita Technology Solutions. Stephen Mcmi brings experience from previous roles at Capita Technology Solutions. Stephen Mcmi holds a 2009 - 2010 Electrical & Electronic Servicing (Signal Reception) Level 3 @ Birmingham Metropolian College. With a robust skill set that includes Incident Management, People Management, Problem Solving, Team Leadership, Process Improvement and more. Stephen Mcmi has 2 emails on RocketReach.
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