Stephen McCarthy Email
Head of Telesales and Retention @ Voneus Broadband
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Stephen McCarthy Location
- United Kingdom
Stephen McCarthy Work
- 2022 -now Head of Telesales and Retention @
- 2017 -2022 Contact Center Manager @
- 2017 -2022 FCC and Group CRM Manager @
- 2010 -2017 Sales and Operations Director @ Sprint Communications
- 2008 -2010 Sales Manager @ Chitter Chatter
- 2001 -2008 Sales Manager @ Dial a Phone
Stephen McCarthy Education
- SAE Institute
Diploma (Sound engineering)
1999-2000 - St Columba's
Stephen McCarthy Skills
- Contact Centers
- Telecommunications
- Call Centers
- Service Delivery
- Telephony
- Customer Retention
- Customer Satisfaction
- VoIP
- Team Management
- Managed Services
- Unified Communications
- CRM
- Team Leadership
- Microsoft Excel
- New Business Development
- Strategy
- Operations
- Data Analysis
- CRM Program Management
- Salesforce.com Development
- Data Management
- Salesforce.com Administration
- Salesforce.com Implementation
- Zoho
Stephen McCarthy Summary
- Stephen McCarthy, based in United Kingdom, is currently a Head of Telesales and Retention at Voneus Broadband. Stephen McCarthy brings experience from previous roles at Avertec & SpeedCom - Franchise of O2 Telefonica UK, Avertec, Sprint Communications and Chitter Chatter. Stephen McCarthy holds a 1999 - 2000 Diploma in Sound engineering @ SAE Institute. With a robust skill set that includes Contact Centers, Telecommunications, Call Centers, Service Delivery, Telephony and more. Stephen McCarthy has 2 emails on RocketReach.
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