Stephen McCarthy Email
Head of Telesales and Retention @ Voneus Broadband
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Stephen McCarthy Location
- United Kingdom
Stephen McCarthy Work
- Head of Telesales and Retention @ (August 2022 - Present)
- Contact Center Manager @ (June 2017 - August 2022)
- FCC and Group CRM Manager @ (June 2017 - August 2022)
- Sales and Operations Director @ Sprint Communications (July 2010 - May 2017)
- Sales Manager @ Chitter Chatter (July 2008 - March 2010)
- Sales Manager @ Dial a Phone (May 2001 - June 2008)
Stephen McCarthy Education
- SAE Institute
Diploma (Sound engineering)
1999-2000
Stephen McCarthy Skills
- Contact Centers
- Telecommunications
- Call Centers
- Service Delivery
- Telephony
- Customer Retention
- Customer Satisfaction
- VoIP
- Team Management
- Managed Services
- Unified Communications
- CRM
- Team Leadership
- Microsoft Excel
- New Business Development
- Strategy
- Operations
- Data Analysis
- CRM Program Management
- Salesforce.com Development
- Data Management
- Salesforce.com Administration
- Salesforce.com Implementation
- Zoho
Stephen McCarthy Summary
- Stephen McCarthy, based in United Kingdom, is currently a Head of Telesales and Retention at Voneus Broadband. Stephen McCarthy brings experience from previous roles at Avertec & SpeedCom - Franchise of O2 Telefonica UK, Sprint Communications and Chitter Chatter. Stephen McCarthy holds a 1999 - 2000 Diploma in Sound engineering @ SAE Institute. With a robust skill set that includes Contact Centers, Telecommunications, Call Centers, Service Delivery, Telephony and more. Stephen McCarthy has 2 emails on RocketReach.
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