Stephen Mays Email
Senior Program Manager @ Inertia Labs
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Stephen Mays Location
- Texas, United States
Stephen Mays Work
- Senior Program Manager @ (November 2025 - Present)
- Senior Program Manager @ (November 2025 - Present)
- Manager - Live Ops Production @ (October 2022 - December 2024)
- Manager @ (October 2022 - December 2024)
- Director of Project Management @ (January 2022 - May 2022)
- Director Project Management @ (January 2022 - May 2022)
- Senior Technical Project Manager @ (July 2021 - January 2022)
- Senior Technical Project Manager @ (July 2021 - January 2022)
- Process Architect @ (April 2021 - July 2021)
- Technical Project Manager @ (December 2017 - April 2021)
- Area Manager – Network Process and Quality @ (July 2017 - January 2018)
- Process Quality Manager @ (July 2015 - December 2017)
- Senior – Technical and Process Quality Manager @ (August 2015 - July 2017)
- Area Manager Network Ops Ctr @ (July 2013 - August 2015)
- Area Operations Manager @ (August 2013 - July 2015)
- Lead Logistics Analyst - Supply Chain and Fleet Operations @ (July 2011 - July 2013)
- Area Manager – Technical Customer Service @ (December 2009 - July 2011)
- Manager – Technical Customer Service @ (April 2007 - December 2009)
- Technical Support Representative II @ (October 2005 - April 2007)
- Customer Service Representative @ (May 2000 - October 2005)
Stephen Mays Education
- Fossil Ridge High School
High School Diploma
Stephen Mays Skills
- Agile & Waterfall Methodologies
- Agile Methodologies
- Agile Modeling
- Agile Project Management
- Application Support
- Asymmetric Digital Subscriber Line (ADSL)
- Broadband
- Budgeting
- Budgeting & Forecasting
- Business Agility
- CLEC
- Call Center Development
- Cloud Infrastructure
- Cloud Operations
- Coaching
- Communication Training
- Confluence
- Contact Centers
- Continuous Improvement Culture
- Customer Service
- Customer Service Management
- Customer-Premises Equipment (CPE)
- DSL
- Data Centers
- Data Pipelines
- Data Reporting
- Delivery Performance
- Development Tools
- Distributed Team Management
- ESS
- Fleet Operations
- Health Service Management
- IT Project & Program Management
- ITIL Implementation
- ITIL Process
- Internet Protocol Suite (TCP/IP)
- Jira
- Key Performance Indicators
- Leadership
- Logistics Management
- Management
- Microsoft Excel
- Microsoft Office
- Networking
- Operations Management
- POTS
- People Management
- Process Improvement
- Product Lifecycle Management
- Program Leadership
- Program Management
- Project Management
- Project Planning
- Scrum
- Secure SDLC
- Service Delivery
- Six Sigma
- Smartsheet
- Software Development
- Software Development Life Cycle (SDLC)
- Solution Architecture
- Sprint Planning
- Stakeholder Engagement
- Strategic IT Management
- Strategic Roadmaps
- Supply Chain Management
- Supply Chain Operations
- Supply Chain Visibility
- System Deployment
- Team Leadership
- Team Management
- Technical Leadership
- Technical Process
- Technical Project Leadership
- Technical Support
- Telecommunications
- Testing
- Training
- Troubleshooting
- Waterfall Project Management
- Wikispaces
- Wireline
- Workflow Management
Stephen Mays Summary
- Stephen Mays, based in Texas, United States, is currently a Senior Program Manager at Inertia Labs. Stephen Mays brings experience from previous roles at Amentum, Riot Games and Wurl. Stephen Mays holds a High School Diploma @ Fossil Ridge High School. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Methodologies, Agile Modeling, Agile Project Management, Application Support and more. Stephen Mays has 2 emails on RocketReach.
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