Stephen Ley Email & Phone Number

Digitale Process Adviseur - ESM @ Hai

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Stephen Ley Location

Utrecht, Netherlands

Stephen Ley Work

Digitale Process Adviseur - ESM @ (July 2025 - Present)
Independent ITSM Consultant @ (January 2025 - Present)
Onafhankelijke ITSM Consultant @ (October 2024 - June 2025)
Co-owner Joost-IT @ (October 2015 - January 2025)
DevOps and Agile Service Management Consultant @ (December 2015 - December 2022)
Product Owner Xurrent @ (October 2023 - March 2024)
Co-owner Stap1 @ Stap1 (December 2019 - June 2023)
Lead Consultant ESM selectie and implementatie @ (December 2020 - December 2022)
Project Leider ITSM Integraties @ (May 2021 - September 2021)
Projectmanager ESM implementatie @ (October 2020 - January 2021)
IT Lead Service Desk a.i. @ NIBC Bank (October 2019 - April 2020)
Change Lead ITSM Tool Selection and Implementation @ NIBC Bank (October 2018 - September 2019)
Agile Coach @ (December 2017 - October 2018)
Teamlead Service Delivery Manager and DevOps Coach @ (November 2015 - October 2017)
Head Service Management @ (January 2014 - September 2015)
Team manager GFM-IT and IS and D Tool support @ (June 2013 - December 2013)
Team manager IS and D Professional Services and IT Risk Management @ (June 2010 - May 2013)
Owner @ Ley Informatie & Organisatie Advies (August 2007 - June 2010)
Sr. Service Level Manager @ (August 2009 - May 2010)
Directeur and Owner @ (October 2008 - February 2010)
Service Provider Manager @ (June 2009 - October 2009)
Manager Siebel Application and Infrastructure management @ (August 2007 - January 2009)
Information manager a.i. @ (September 2006 - July 2007)
Manager Service Performance @ (April 2006 - February 2007)
Proces Analist @ (June 2005 - April 2006)
Service Level manager @ (October 2002 - May 2005)
Business Analist @ Spaar Select BV (March 2002 - October 2002)
Call Center manager @ Spaar Select BV (November 1999 - February 2002)
Bediening @ De Beukenhof (January 1997 - January 2000)

Stephen Ley Skills

Focus On Results
Coaching
Quality Management
ITIL
IT Management
Customer Focus
Process Management
Operations Management
IT Service Management
Achieving Results
Integration
Service Delivery
Cultural Sensitivity
Management
Service Management
Change Management
ICT
Process Improvement
CRM
Result Oriented
PRINCE2
Customer Relationship Management Crm
Information Technology
Management Consulting
Business Process Improvement
Customer Relationship Management

Stephen Ley Summary

Stephen Ley, based in Utrecht, Netherlands, is currently a Digitale Process Adviseur - ESM at Hai. Stephen Ley brings experience from previous roles at SL Advies Groep, Albron and Joost-IT. With a robust skill set that includes Focus On Results, Coaching, Quality Management, ITIL, IT Management and more. Stephen Ley has 2 emails and 3 mobile phone numbers on RocketReach.