Stephen Ley Email & Phone Number
Digitale Process Adviseur - ESM @ Hai
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Stephen Ley Location
- Utrecht, Netherlands
Stephen Ley Work
- 2025 -now Digitale Process Adviseur - ESM @
- 2025 -now Independent ITSM Consultant @
- 2024 -2025 Onafhankelijke ITSM Consultant @
- 2015 -2025 Co-owner Joost-IT @
- 2015 -2022 DevOps and Agile Service Management Consultant @
- 2023 -2024 Product Owner Xurrent @
- 2019 -2023 Co-owner Stap1 @ Stap1
- 2020 -2022 Lead Consultant ESM selectie and implementatie @
- 2021 -2021 Project Leider ITSM Integraties @
- 2020 -2021 Projectmanager ESM implementatie @
- 2019 -2020 IT Lead Service Desk a.i. @ NIBC Bank
- 2018 -2019 Change Lead ITSM Tool Selection and Implementation @ NIBC Bank
- 2017 -2018 Agile Coach @
- 2015 -2017 Teamlead Service Delivery Manager and DevOps Coach @
- 2014 -2015 Head Service Management @
- 2013 -2013 Team manager GFM-IT and IS and D Tool support @
- 2010 -2013 Team manager IS and D Professional Services and IT Risk Management @
- 2007 -2010 Owner @ Ley Informatie & Organisatie Advies
- 2009 -2010 Sr. Service Level Manager @
- 2008 -2010 Directeur and Owner @
- 2009 -2009 Service Provider Manager @
- 2007 -2009 Manager Siebel Application and Infrastructure management @
- 2006 -2007 Information manager a.i. @
- 2006 -2007 Manager Service Performance @
- 2005 -2006 Proces Analist @
- 2002 -2005 Service Level manager @
- 2002 -2002 Business Analist @ Spaar Select BV
- 1999 -2002 Call Center manager @ Spaar Select BV
- 1997 -2000 Bediening @ De Beukenhof
Stephen Ley Skills
- Focus On Results
- Coaching
- Quality Management
- ITIL
- IT Management
- Customer Focus
- Process Management
- Operations Management
- IT Service Management
- Achieving Results
- Integration
- Service Delivery
- Cultural Sensitivity
- Management
- Service Management
- Change Management
- ICT
- Process Improvement
- CRM
- Result Oriented
- PRINCE2
- Customer Relationship Management Crm
- Information Technology
- Management Consulting
- Business Process Improvement
- Customer Relationship Management
Stephen Ley Summary
- Stephen Ley, based in Utrecht, Netherlands, is currently a Digitale Process Adviseur - ESM at Hai. Stephen Ley brings experience from previous roles at SL Advies Groep, Albron and Joost-IT. With a robust skill set that includes Focus On Results, Coaching, Quality Management, ITIL, IT Management and more. Stephen Ley has 2 emails and 3 mobile phone numbers on RocketReach.
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