Stephen Lai Email
IT Project Manager @ Ontario Ministry of Health and Long-Term Care
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Stephen Lai Location
- Toronto, ON, CA
Stephen Lai Work
- IT Project Manager @ (December 2017 - Present)
- IT Project Manager @ (October 2013 - December 2017)
- IT Project Manager @ (August 2011 - October 2013)
- IT Project Manager @ (June 2008 - August 2011)
- Application Development Team Lead @ Aditya Birla Minacs (September 1997 - June 2008)
Stephen Lai Education
- University of Fredericton
Master of Business Administration - MBA (International/Global Studies)
2013-2017 - University of Toronto
Bachelor of Science (B.Sc.) (Human Biology)
1991-1995
Stephen Lai Skills
- Inbound Marketing
- IT Operations
- Workforce Management
- ITIL
- Process Improvement
- Team Management
- Vendor Management
- Telecommunications
- Active Directory
- BPO
- Call Center
- Project Management
- Contact Centers
- Outsourcing
- Customer Experience
- Windows Server
- Business Analysis
- Business Intelligence
- Leadership
- Requirements Analysis
- Sales
- Team Leadership
- Microsoft Office
- Java
- Microsoft Excel
- JavaScript
- Microsoft Project
- Project Planning
- Management
- Integration
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
Stephen Lai Summary
- Stephen Lai, based in Toronto, ON, CA, is currently a IT Project Manager at Ontario Ministry of Health and Long-Term Care. Stephen Lai brings experience from previous roles at CIBC, Voxdata, Teleperformance Canada Group and Aditya Birla Minacs. Stephen Lai holds a 2013 - 2017 Master of Business Administration - MBA in International/Global Studies @ University of Fredericton. With a robust skill set that includes Inbound Marketing, IT Operations, Workforce Management, ITIL, Process Improvement and more. Stephen Lai has 2 emails on RocketReach.
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