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Stephen Kelley Location
Chelmsford, MA, US
Stephen Kelley Work
Account Manager @ (March 2011 - Present)
Senior Account Manager @ (March 2011 - Present)
Client Account Manager @ (October 2009 - November 2010)
General Manager @ (January 1998 - May 2009)
Customer Service Rep. @ (January 1996 - January 1998)
Onsite Travel Counselor @ (January 1991 - January 1996)
Stephen Kelley Education
Salem State University
BS (Travel and Tourism, Business)
Stephen Kelley Skills
Strategic Planning
Account Management
Management
Process Improvement
Contract Negotiation
Negotiation
Selling
CRM
Travel Management
Customer Service
New Business Development
Budgets
Team Leadership
Business Strategy
Time Management
Customer Satisfaction
Training
Customer Retention
Sales Process
Sales
Business Development
Business Travel
Sabre
Call Centers
Sales Operations
Sales Management
Salesforce.com
B2B
Program Management
Strategic Partnerships
Travel Technology
Pricing
Key Account Management
Tourism
Strategy
Team Management
Online Travel
Competitive Analysis
Incentives
Leisure Travel
Ticketing
Hotels
Hospitality
Galileo
Revenue Analysis
Business Process Improvement
Stephen Kelley Summary
Stephen Kelley, based in Chelmsford, MA, US, is currently a Account Manager at FCm Travel Solutions. Stephen Kelley brings experience from previous roles at FCM Travel Solutions, Cass Information Systems and American Express. Stephen Kelley holds a BS in Travel and Tourism, Business @ Salem State University. With a robust skill set that includes Strategic Planning, Account Management, Management, Process Improvement, Contract Negotiation and more. Stephen Kelley has 1 emails and 1 mobile phone numbers on RocketReach.
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